The application provides a conversational express ordering method, device, equipment, medium and product. It relates to the fields of
artificial intelligence and logistics technology. The method comprises the following steps: determining a user target intention based on
user input information of the current round of conversation, wherein the
user input information comprises picture content and / or
natural language text content; extracting corresponding field content from the
user input information of the current round of conversation according to a preset field extraction rule and storing the field content into order state data in combination with a conversation context; performing integrity
verification on the current order state data to generate a field to be filled in prompt message; in response to the order state data passing the integrity
verification, generating an order information completeness prompt message, and storing the
receiver information and the sender information into a user historical information
library. Through the maintenance of the order state data, the application realizes progressive information collection, completes the multi-round conversation ordering process, and improves the overall ordering efficiency and user experience.