A remote assistance system and method based on usb flash drive

Abstract

The invention discloses a remote assistance system and method based on a USB flash drive. The system comprises a remote control module. The remote control module comprises a control end unit and a controlled end unit, wherein the control end unit is arranged in a main control computer, and is used for remotely controlling a controlled computer where a controlled end locates, and the controlled end unit is arranged in a controlled USB flash disk; the controlled USB flash disk is connected with the controlled computer through a USB interface; and network address of the main control computer is preset in the controlled USB flash disk, and network connection between the main control computer and the controlled computer is established through the network address. The beneficial effects are that the system simplifies remote assistance configuration operation of a user end, so that a user can insert the controlled end USB flash disk and input authority identification passwords at any controlled end computer, and remote assistance can be realized.

Description

technical field [0001] The invention belongs to the technical field of Internet applications, and in particular relates to a remote assistance system and method based on a USB flash drive. Background technique [0002] Remote assistance can enable professionals to solve problems for users in front of remote computers through remote control technology, such as dealing with computer failures, assisting in operating software, and remote tutoring. At present, the commonly used remote assistance systems include Windows remote desktop or remote assistance functions in instant messaging tools. These systems require more complicated installation and configuration before remote assistance can be realized, such as the need to set permissions or apply for accounts for instant messaging tools, etc. operate. The knowledge and cultural level of the users in front of the remote computer are not the same as the computer operation skills. These operations are more difficult for users with p...

AI Technical Summary

Problems solved by technology

At present, the commonly used remote assistance systems include Windows remote desktop or remote assistance functions in instant messaging tools. These systems require more complicated installation and configuration before remote assistance can be realized, such as the need to set permissions or apply for accounts for instant messaging tools, etc. operate

The knowledge and cultural level of the users in front of the remote computer are not the same as the computer operation skills. These operations are more difficult for users with poor computer operation skills.

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