Remote assistance method, device, system and electronic equipment

A remote assistance and operating system technology, applied in the Internet field, can solve the problems that remote assistance technology is no longer applicable

Active Publication Date: 2021-08-27
BEIJING QIYI CENTURY SCI & TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] Existing remote assistance solutions are only limited between computers. When smart phones, tablet computers and other devices appear, the existing remote assistance technology is no longer applicable because of the different operating systems between different devices.

Method used

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  • Remote assistance method, device, system and electronic equipment
  • Remote assistance method, device, system and electronic equipment
  • Remote assistance method, device, system and electronic equipment

Examples

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Embodiment Construction

[0085] The technical solutions in the embodiments of the present invention will be described below with reference to the drawings in the embodiments of the present invention.

[0086] With the rapid development of mobile devices that people carry with them, people are gradually accustomed to using mobile devices to control electronic devices, such as electrical appliances such as televisions, refrigerators, and air conditioners. Existing remote assistance solutions are only limited between computers. When smart phones, tablet computers and other devices appear, because the operating systems of different devices are different, and the event control logic is also different, the existing remote assistance Technology does not work on devices with different operating systems or control logic.

[0087] In view of this, an embodiment of the present invention provides a remote assistance method, which is applied to the control terminal, and the method includes:

[0088] S301. Receive...

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Abstract

The embodiment of the present invention provides a remote assistance method, device, system, and electronic equipment. The above method includes: receiving the shared information sent by the sharing end through the WebRTC standard, and the operating system of the sharing end is different from that of the control end; displaying the shared information; acquiring the user Input events for shared information input; send input events to the sharing end, so that the sharing end performs operations corresponding to the input events; record the shared information of the sharing end; send shared information to the control end through the WebRTC standard, the operating system of the sharing end and the control end The operating systems are different; receive input events sent by the control terminal according to the shared information; perform operations corresponding to the input events. Remote assistance between devices with different operating systems can be realized.

Description

technical field [0001] The invention relates to the technical field of the Internet, in particular to a remote assistance method, device, system and electronic equipment. Background technique [0002] With the rapid development of portable mobile devices, people are gradually accustomed to using mobile devices to control electronic devices, such as electrical appliances such as televisions, refrigerators, and air conditioners. Existing computer-to-computer control is divided into two types, one is only allowed to be operated by the controller, for example, the remote desktop on Windows only allows one account and one session, and two people are not allowed to control the same desktop at the same time, such as figure 1 As shown, the control terminal obtains the desktop image of the sharing terminal through RDP (Remote Desktop Protocol, desktop remote protocol), and sends keyboard operations and / or mouse operations to the sharing terminal. Keyboard operations and / or mouse ope...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L29/08
CPCH04L67/025H04L67/08
Inventor 朱俊敏
Owner BEIJING QIYI CENTURY SCI & TECH CO LTD
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