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Information management system and management method for government affair service hall

An information management system and service hall technology, applied in data processing applications, instruments, resources, etc., can solve problems such as insufficient utilization of resources, low efficiency of work, and supervision of the whole process, so as to solve the evaluation of work efficiency and improve work efficiency. Effect

Inactive Publication Date: 2016-01-13
郭裴哲
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  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0007] The purpose of the present invention is to overcome the shortcomings of the prior art, and provide a government service hall information management system and method to solve the main problems of the current government affairs hall management system, such as low efficiency, insufficient resource utilization, lack of overall process of handling process, and service quality Technical bottlenecks such as supervision and visualization

Method used

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  • Information management system and management method for government affair service hall
  • Information management system and management method for government affair service hall

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Embodiment 1

[0019] Embodiment one, see figure 1 , is a government service hall information management system provided in this embodiment, the government affairs hall information management system includes an information release module, a number retrieval module, an intelligent business scheduling module and a data processing module, and the above four modules are connected with the government affairs hall central management Control platform connection.

[0020] The information release module includes an electronic display screen information release module, a voice broadcast module, a touch screen query and project progress retrieval module, certificate management, notification and service evaluation modules. The intelligent business scheduling module also includes a project progress monitoring module. The data processing module includes a data maintenance module and a data analysis module. The number-taking module includes a evidence-taking module and a comprehensive business module.

...

Embodiment 2

[0031] Embodiment two, see figure 2 Among them, it is a management method of a government service hall provided by this embodiment.

[0032] S1. Record the user's personal information and needs to do.

[0033] Specifically, the user logs in to the system through the ID card as the account number and the corresponding password, and fills in the consultation items. Xiyong can obtain the user's basic information through the user's login information, for example, the user's place of origin (which city-level , which county-level district), what business has been done before, etc.

[0034] S2. If the user has handled the above-mentioned matters, and the time interval from the last processing time is not more than 1 year, the consultant information database will transmit the information to the central control platform of the government affairs hall, and the central control platform of the government affairs hall will send out an alarm message to remind the staff Come forward to de...

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Abstract

The present invention discloses an information management system and a management method for a government affair service hall. The system comprises an information publishing module, a number offering module, an intelligent service scheduling module and a data processing module, wherein the above four modules are connected to a central control platform of the government affair service hall; and the information publishing module comprises an electronic display screen information publishing module, a voice broadcasting module, a touch screen querying module, a project schedule searching module, and a certificate management, notification and service evaluation module, and the number offering module further comprises a consulting and preliminary hearing module, a certificate offering module, an integrated service module, and a consulting personnel information database. According to the information management system and management method, the work efficiency of the government affair service hall can be improved, resources are guaranteed to be efficiently utilized and the business process is monitored in the whole process, so that the visualization of service quality is implemented.

Description

technical field [0001] The invention relates to an information management system and a management method of a government service hall. Background technique [0002] As the basic carrier and main measure of building a service-oriented government, the government service hall is tasked with standardizing administrative operations, improving public services, and making it convenient for the people to handle affairs. [0003] The traditional management model is that the government sets up a government service center to uniformly manage the stationed units, and requires all functional departments to set up service windows in designated areas of the government service hall, and to centralize acceptance and unified processing in accordance with the principles of legal approval and convenient service. Due to business differences and technical limitations, only environment display, information query, and queuing system are included. [0004] The service items of the information syste...

Claims

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Application Information

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IPC IPC(8): G06Q10/06G06Q50/26
Inventor 郭裴哲
Owner 郭裴哲
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