Fusion knowledge base processing method and device and knowledge base management system

A processing method and a processing device technology, which are applied in the field of fusion knowledge base processing methods and devices, can solve problems such as difficulty in improving the performance of a question answering system, and achieve the effect of improving performance

Inactive Publication Date: 2017-05-10
ZTE CORP
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Problems solved by technology

[0005] In order to solve the above technical problems, the present invention provides a fusion knowledge base processing method and device, as well as a knowledge base management system, to solve the question answering system in the prior art, due to the retrie

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  • Fusion knowledge base processing method and device and knowledge base management system
  • Fusion knowledge base processing method and device and knowledge base management system
  • Fusion knowledge base processing method and device and knowledge base management system

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[0075] In order to make the object, technical solution and advantages of the present invention more clear, the embodiments of the present invention will be described in detail below in conjunction with the accompanying drawings. It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined arbitrarily with each other.

[0076] The steps shown in the flowcharts of the figures may be performed in a computer system, such as a set of computer-executable instructions. Also, although a logical order is shown in the flowcharts, in some cases the steps shown or described may be performed in an order different from that shown or described herein.

[0077] Based on the shortcomings of the retrieval question answering system and the knowledge base-based question answering system in the prior art, it can be found that the advantages of the knowledge base-based question answering system can make up for th...

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Abstract

The invention discloses a fusion knowledge base processing method and a device and a knowledge base management system. The fusion knowledge base processing method comprises the steps of extracting a knowledge classification catalogue from a common problem FAQ library and an ontology knowledge base, wherein the ontology knowledge base comprises a knowledge ontology and a ontology relation, based on the knowledge ontology, ontology relation and the knowledge classification catalogue, mount the contents of the FAQ library into the ontology knowledge base, and generating a fusion knowledge base. The fusion knowledge base processing method solves the problem that in the prior art the performance of the FAQ system can hardly be enhanced because the retrieval question answering system, the question answering system based on the knowledge base and the community cooperative question answering system have many defects in the practical application.

Description

technical field [0001] The invention relates to the technical field of computer and communication, in particular to a fusion knowledge base processing method and device, and a knowledge base management system. Background technique [0002] The current question answering system is usually divided into three categories, including: retrieval question answering system, knowledge base based question answering system and community collaborative question answering system. Among them, retrieval question answering systems are widely used, such as intelligent customer service systems, which are based on frequently asked questions (FAQ for short); question answering systems based on knowledge bases are rarely used. Applications such as expert systems, etc.; social collaborative question answering systems, such as Baidu Zhizhi, etc., are difficult to judge the accuracy of the question and answer and process the results of the question and answer, and more to solve problems through group...

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Application Information

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IPC IPC(8): G06F17/30
CPCG06F16/21G06F16/2433G06F16/254G06F16/00
Inventor 陈虹
Owner ZTE CORP
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