Cloud device, terminal device and abnormity processing method

A terminal device and abnormal processing technology, applied in the field of communication, can solve the problems of occupying memory, poor diagnosis and repair effect, affecting the user's use effect, etc., to achieve the effect of optimizing the system, simple abnormal diagnosis, and intelligent repair process

Inactive Publication Date: 2017-11-28
SHENZHEN FUTAIHONG PRECISION IND CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
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Problems solved by technology

In addition, if an abnormality detection and repair program is installed in the terminal device, such as a mobile phone assistant, etc., it will occupy the memory of the terminal device, affect the user's use effect, and the abnormality diagnosis and repair effect is not good

Method used

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  • Cloud device, terminal device and abnormity processing method
  • Cloud device, terminal device and abnormity processing method
  • Cloud device, terminal device and abnormity processing method

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Embodiment Construction

[0021] see figure 1 , is a schematic diagram of the network environment of the terminal device 100 and the cloud device 200 in a preferred embodiment of the present invention. The cloud device 200 communicates with at least one terminal device 100 . In this embodiment, the terminal device 100 at least includes a first communication unit 10 , a first processing unit 20 and a display unit 30 . Wherein, the communication unit 10 can establish a communication connection with the cloud device 200 through wired or wireless communication. The processing unit 20 may be a central processing unit (Central Processing Unit, CPU), a microprocessor or other data processing chips. The display unit 30 can be a touch screen. The cloud device 200 at least includes a second communication unit 40 , a second processing unit 50 and a storage unit 60 . The cloud device 200 communicates with at least one terminal device 100 through the second communication unit 40 . In this embodiment, the termi...

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Abstract

The invention provides a terminal device, a cloud device, and an abnormity processing method. A running state of the terminal device and a user operation process are detected and sent to a cloud end, abnormities in the terminal apparatus are analyzed through the cloud end, the abnormities can be actively prompted to a terminal device user, and an abnormity repair method is provided, such that abnormity diagnosis becomes simpler and the repair process is more intelligent. Besides, the cloud device can also gather the operation process of the user in the terminal device and accordingly obtain operation habit of the user so as to further optimize a system.

Description

technical field [0001] The present invention relates to the field of communications, and in particular to a cloud device, a terminal device based on cloud services, and an exception handling method for the terminal device. Background technique [0002] Various abnormalities often occur in terminal devices such as mobile phones and tablet computers during use, but users do not know how to deal with these abnormalities. In addition, if an abnormality detection and repair program, such as a mobile phone assistant, is installed in the terminal device, the memory of the terminal device will be occupied, which will affect the user's use effect, and the abnormality diagnosis and repair effect will not be good. Contents of the invention [0003] In view of this, it is necessary to propose a new type of cloud device, terminal device based on cloud service and exception handling method to solve this problem. [0004] A terminal device includes a communication unit and a processing ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/24G06F11/07
CPCG06F11/0766H04L41/04H04L41/0631G06F3/14G09G2330/12G09G2370/022G06F3/147G06F11/0709G06F11/0784G06F11/0793
Inventor 卢威利
Owner SHENZHEN FUTAIHONG PRECISION IND CO LTD
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