Task distribution method, apparatus and terminal equipment thereof

A task allocation and task processing technology, applied in the direction of instruments, data processing applications, resources, etc., can solve statistical errors, disadvantages, etc.
CN107516158AInactive Publication Date: 2017-12-26SHENZHEN BILLIONS FINANCE CO LTD
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
SHENZHEN BILLIONS FINANCE CO LTD
Publication Date
2017-12-26
Estimated Expiration
Not applicable · inactive patent

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Abstract

Embodiments of the invention are suitable for the task distribution technology field and provide a task distribution method, an apparatus and terminal equipment thereof. The method comprises the following steps of receiving a task to be processed and calling a current processing state of the task to be processed, wherein correlation information of a user is acquired, and according to the correlation information, the user who needs to receive the task to be processed is determined; and according to the current processing state, distributing the task to be processed to the user who needs to receive the task to be processed. In the above process, a task distribution system receives and gathers the task to be processed and acquires a state to be processed of the task to be processed so that a servicer which processes the task to be processed does not need to manually calculate the task to be processed and search the current processing state of the task to be processed, therefore, a workload of the server is reduced and a statistical error is avoided.
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Description

technical field

[0001] This embodiment belongs to the technical field of task allocation, and in particular relates to a task allocation method, device and terminal equipment. Background technique

[0002] At present, many enterprises will set up telemarketing departments in order to increase their popularity or increase the sales of their products. Telemarketing uses the telephone as the main means of communication, with the help of the Internet, fax, SMS, mail delivery and other auxiliary methods, through a dedicated telephone marketing number, directly contacting customers in the name of the company to complete the company's product recommendation, consultation, quotation, and product transactions The business of the main marketing process such as condition confirmation. In the telemarketing department of an enterprise, it is usually necessary to manually assign different telemarketing tasks to different salespersons, so that the salesperson can obtain the information of...

Claims

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