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Online car-hailing order distribution method and device

A distribution method and technology of a distribution device, applied in the field of information processing, can solve problems such as passenger cancellation, achieve the effects of saving time, improving ride experience, and reducing unnecessary operations

Active Publication Date: 2020-12-25
BEIJING DIDI INFINITY TECH & DEV
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The purpose of the present invention is to provide a method and device for allocating online car-hailing orders, so as to solve the problem in the existing car dispatching method that the passengers cancel the order repeatedly due to the repeated delivery to the same driver by the server when the passenger cancels the order and places a new order.

Method used

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  • Online car-hailing order distribution method and device
  • Online car-hailing order distribution method and device
  • Online car-hailing order distribution method and device

Examples

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Embodiment 1

[0033] Such as figure 1 As shown, the online car-hailing order distribution method provided by the embodiment of the present invention is used for the server to perform online car-hailing order distribution operations, and specifically includes the following steps:

[0034] The server receives the first online car-hailing request from point A to point B sent from the passenger side.

[0035] The server dispatches the order for the first online car-hailing request, and sends the first order dispatch information to the driver. In the first dispatch information, driver C is assigned as the first online car-hailing request order driver.

[0036] The server receives the instruction to cancel the first dispatch information sent from the passenger terminal.

[0037] The server receives the second online car-hailing request from point A to point B sent from the passenger side.

[0038] The server sends orders for the second online car-hailing request. If the searched driver who rec...

Embodiment 2

[0042] Such as figure 2 As shown, on the basis of Embodiment 1, the online car-hailing order allocation method described in this embodiment also includes the following steps:

[0043] The server receives feedback information about the dispatch confirmation information sent from the passenger terminal, and the feedback information is the first feedback information or the second feedback information.

[0044] If the received feedback information is the first feedback information, and it is confirmed in the first feedback information that driver C is accepted as the order-receiving driver for the second online car-hailing request, then the server sends the second The second order dispatch information, in the second order dispatch information, the driver C is assigned as the driver for the second online car-hailing request, that is, the order of the second online car-hailing request is generated.

[0045] If the received feedback information is the second feedback information, a...

Embodiment 3

[0048] Such as image 3 As shown, the embodiment of the present invention provides an online car-hailing order distribution device, which is used for the server to perform online car-hailing order distribution operations. The device at least includes: a first online car-hailing request receiving module, and a first dispatch information sending module , a cancel instruction receiving module, a second online car-hailing request receiving module, a judgment module, a search module and a dispatch confirmation information sending module, wherein:

[0049] The first online car-hailing request receiving module is used to receive the first online car-hailing request from point A to point B sent by the passenger terminal.

[0050] The first order dispatching information sending module is used to send the first order dispatching information to the driver terminal, and in the first order dispatching information, the driver C is assigned as the order receiving driver for the first online ...

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PUM

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Abstract

The present invention belongs to the information processing technological field and relates to an online ride-hailing order allocation method and device. The method includes the following steps that:a first online ride-hailing request is received, an instruction to cancel first order dispatching information is received, and a second online ride-hailing request is received; and if a searched order-receiving driver of the second online ride-hailing request is the same as the order-receiving driver of the first online ride-hailing request, and the second online ride-hailing request is generatedwithin predetermined time after the first online ride-hailing request, order distribution confirmation information is sent, and the passenger is requested to confirm whether to accept a driver C as the order-receiving driver of the second online ride-hailing request. According to the prior art, when a passenger cancels an order and places an order again, the server end will dispatch the order to the same driver, and as a result, the passenger continuously cancels the order, while, with the online ride-hailing order allocation method and device of the invention adopted, the above problem can besolved, more options can be provided for the passenger, the unnecessary operation of the passenger can be reduced, time can be saved, the riding experience of the passenger can be improved, and the passengers' interests can be protected.

Description

technical field [0001] The present invention relates to the technical field of information processing, in particular to a method and device for allocating online car-hailing orders. Background technique [0002] At present, when a user hails a car online, the server sometimes assigns a driver who is far away from the passenger's boarding location, or the driver's road is very congested, making it take a long time for the driver to arrive at the passenger's boarding location. In this case, in order to save time, the passenger will cancel the order and then place a new order. However, due to the lack of vehicles around and other reasons, the server will often send the same driver after placing the order again. If the passenger cancels the order again When placing an order, the server may still send the same driver, and so many times, causing the passenger to cancel the order repeatedly due to the server repeatedly dispatching to the same driver when the passenger cancels the o...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06Q10/06
CPCG06Q10/06311
Inventor 刘博
Owner BEIJING DIDI INFINITY TECH & DEV
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