Guest room management method, device, terminal and storage medium

A guest room management and room technology, applied in data processing applications, instruments, calculations, etc., can solve problems such as poor user experience and low efficiency, and achieve the effect of improving check-in efficiency and user experience

Inactive Publication Date: 2019-01-04
昆山品源知识产权运营科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The embodiment of the present invention provides a guest room management method, device, terminal and storage medium, which solves the problems of low efficiency and poor user experience of hotel check-in or check-out using manual methods at the front desk

Method used

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  • Guest room management method, device, terminal and storage medium
  • Guest room management method, device, terminal and storage medium
  • Guest room management method, device, terminal and storage medium

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0041] figure 1 It is a flowchart of a guest room management method provided in Embodiment 1 of the present invention. The technical solution of this embodiment can be applied to the situation of staying in a hotel room. The method can be executed by a guest room management device provided in an embodiment of the present invention. The device can be implemented in the form of software and / or hardware, and can be configured and applied in hotel equipment such as self-service check-in equipment. The method specifically includes the following operations:

[0042] S110. After receiving the user's check-in request, acquire the user's unlocking electrical equipment.

[0043] The user's check-in request can be initiated in the hotel application software, or it can be initiated on the hotel's self-service check-in equipment. When entering a check-in request, the user needs to input the length of stay, the identity information of the occupant, and the room type. The room type corres...

Embodiment 2

[0058] figure 2 It is a flow chart of a room management method provided by Embodiment 2 of the present invention. In this embodiment of the present invention, on the basis of the foregoing embodiments, operations after authorization of the unlocking electrical device are added.

[0059] Correspondingly, the method of this embodiment includes:

[0060] S210. After receiving the user's check-in request, acquire the user's unlocking electrical equipment.

[0061] S220. Read the device information of the unlocking electrical device, and verify whether the unlocking electrical device is in a communicable state.

[0062] S230. If the unlocking electrical device is in a communicable state, pass the verification and authorize the unlocking electrical device.

[0063] S240. Receive a check-out request from the user, and acquire check-in information corresponding to the unlocking electrical device.

[0064] The user's check-out request can be initiated in the unlocking electrical e...

Embodiment 3

[0072] image 3 It is a structural block diagram of a guest room management device provided in Embodiment 3 of the present invention. The device is used to implement a guest room management method provided in any of the above embodiments. The unit includes:

[0073] An acquisition module 310, configured to acquire the user's unlocking electrical equipment after receiving the user's check-in request;

[0074] A verification module 320, configured to read the device information of the unlocking electrical device, and verify whether the unlocking electrical device is in a communicable state;

[0075] The authorization module 330 is configured to pass the verification and authorize the unlocking electrical device if the unlocking electrical device is in a communicable state.

[0076] The embodiment of the present invention acquires the user's unlocking electrical equipment after receiving the user's check-in request; reads the equipment information of the unlocking electrical e...

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PUM

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Abstract

The embodiment of the invention discloses a guest room management method, a device, a terminal and a storage medium. The method comprises the following steps: after receiving the occupancy request ofthe user, acquiring the unlocking electric appliance equipment of the user; reading equipment information of the unlocking electric appliance equipment to verify whether the unlocking electric appliance equipment is in a communicable state; if the unlocking electrical appliance is in a communicable state, the unlocking electrical appliance being verified and authorized. The embodiment of the invention realizes the check-in by unlocking the electric appliance equipment, and the hotel guest room is checked in by self-service without the manual mode of the front desk, so as to improve the check-in efficiency and the user experience.

Description

technical field [0001] The embodiments of the present invention relate to the technical field of services, and in particular, to a guest room management method, device, terminal and storage medium. Background technique [0002] At present, hotels have become an indispensable part of people's travel. Existing hotel reservations can be made on different platforms through mobile APPs, or on-site reservations can be made at the front desk. When users check in or check out, they must pass The front desk handles some procedures, such as payment, check-in, checkout, billing or check-out, etc. Today, when human resources are increasingly tight and labor costs remain high, manual check-in and check-out at the front desk is inefficient, and during the peak period of check-in and check-out, users need to wait for a long time, resulting in poor user experience. Contents of the invention [0003] Embodiments of the present invention provide a guest room management method, device, term...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q50/12G07C9/00
CPCG06Q50/12G07C9/00174
Inventor 李强王琴方辉
Owner 昆山品源知识产权运营科技有限公司
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