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Method, apparatus, computer device and storage medium for dialogue analysis and evaluation

A technology of analysis and evaluation, computer program, applied in the field of data analysis, can solve the problem of reducing the objectivity of test results, affecting the objectivity of answering situation, etc., to achieve the effect of improving objectivity

Pending Publication Date: 2019-02-15
ONE CONNECT SMART TECH CO LTD SHENZHEN
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Problems solved by technology

[0003] However, the current test method based on answering questions will introduce the subjective consciousness of the user. When answering the question, the user will consciously think that he is testing EQ and IQ, which will affect the objectivity of the answer, thus making the test result more objective. reduce

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  • Method, apparatus, computer device and storage medium for dialogue analysis and evaluation
  • Method, apparatus, computer device and storage medium for dialogue analysis and evaluation
  • Method, apparatus, computer device and storage medium for dialogue analysis and evaluation

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Embodiment Construction

[0065] In order to make the purpose, technical solution and advantages of the present application clearer, the present application will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present application, and are not intended to limit the present application.

[0066] The dialogue analysis and evaluation method provided by this application can be applied to such as figure 1 shown in the application environment. Wherein, the terminal 102 communicates with the server 104 through the network. The server 104 determines the dialogue evaluation index according to the preset large data sample database, obtains the effective dialogue segment carrying the user identification from the terminal 102, determines the quality evaluation of the effective dialogue segment according to the dialogue evaluation index and the effective dialogue segm...

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Abstract

The present application relates to the field of natural language processing and provides a method, apparatus, computer device and storage medium for dialogue analysis and evaluation. The method comprises: according to the preset big data sample database to determine the dialogue evaluation index, The method comprises the following steps: acquiring an effective dialogue segment carrying a user ID,determining a quality evaluation of the effective dialogue segment according to the dialogue evaluation index and the effective dialogue segment, generating a corresponding dialogue suggestion according to the effective dialogue segment, and pushing the quality evaluation of the effective dialogue segment and the corresponding dialogue suggestion to a user terminal corresponding to the user ID. The method can collect the effective dialogue fragments of users in real time, and objectively analyze the unconscious effective dialogue fragments of users, so that users can understand their emotionalquotient and intelligence quotient analysis according to quality evaluation and dialogue suggestions, and improve the objectivity of test results.

Description

technical field [0001] The present application relates to the technical field of data analysis, in particular to a method, device, computer equipment and storage medium for dialogue analysis and evaluation. Background technique [0002] With the development of data analysis technology, the technology of testing EQ and IQ based on data has appeared, and the technology of testing EQ and IQ based on data is tested by answering questions and other modes, and testing and analyzing the user's EQ according to the user's answer to a specific question and IQ. [0003] However, the current test method based on answering questions will introduce the subjective consciousness of the user. When answering the question, the user will consciously think that he is testing EQ and IQ, which will affect the objectivity of the answer, thus making the test result more objective. reduce. Contents of the invention [0004] Based on this, it is necessary to provide a dialogue analysis and evaluat...

Claims

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Application Information

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IPC IPC(8): G06F16/33G06F16/332
CPCG06F16/33G06F16/332
Inventor 闵锰锰
Owner ONE CONNECT SMART TECH CO LTD SHENZHEN
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