Travel fee dispute processing method and device, equipment and storage medium

A processing method and cost technology, applied in data processing applications, commerce, instruments, etc., can solve the problems of passengers not recognizing the itinerary cost, drivers using more meters, and injuries to drivers or passengers.

CN109598390AInactive Publication Date: 2019-04-09BEIJING DIDI INFINITY TECH & DEV
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Patent Information

Authority / Receiving Office
CN · China
Current Assignee / Owner
Publication Date
2019-04-09
Estimated Expiration
Not applicable · inactive patent

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Abstract

The embodiment of the invention provides a travel expense dispute processing method and device, computer equipment and a computer readable storage medium, which are applied to the technical field of expense dispute processing. The processing method comprises the following steps: receiving a charging ending instruction of a first terminal for a current travel, and generating a travel expense bill according to the charging ending instruction; Judging whether first fee dispute data exists in the journey fee bill or not; If yes, pushing an itinerary fee bill containing the first fee dispute data to a second terminal associated with the itinerary fee bill; And after confirmation information, sent by the second terminal, of the first fee dispute data is received, executing corresponding fee dispute automatic processing on the travel fee bill. According to the embodiment of the invention, whether each trip fee bill generated by the driver terminal is fair and correct or not can be automatically identified, and when the trip fee bills are problematic, the trip fee bills are actively pushed to the passengers to carry out final confirmation of the fee dispute data, so that loss to the passengers is avoided.
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Description

technical field

[0001] The embodiments of the present disclosure relate to the technical field of fee objection processing, and in particular, relate to a method for processing an itinerary fee objection, a processing device for an itinerary fee objection, a computer device, and a computer-readable storage medium. Background technique

[0002] At present, with the popularization of smart mobile terminals and online car-hailing services, more and more people choose online car-hailing services to travel. Although the relevant policies have carried out price management and customization for online car-hailing and taxis, the phenomenon that passengers do not recognize the itinerary cost still occurs frequently. Generally, the scenarios where passengers do not recognize the itinerary cost are as follows: (1) The driver detours and charges additional mileage fees; (2) the driver charges arbitrarily and charges various additional fees; (3) the driver dials the meter more and charge...

Examples

Embodiment Construction

[0047] In order to more clearly understand the above objects, features and advantages of the embodiments of the present disclosure, the embodiments of the present disclosure will be further described in detail below in conjunction with the accompanying drawings and specific implementation methods. It should be noted that, in the case of no conflict, the embodiments of the present application and the features in the embodiments can be combined with each other.

[0048] In the following description, a lot of specific details are set forth in order to fully understand the embodiments of the present disclosure, but the embodiments of the present disclosure can also be implemented in other ways that are different from those described here, therefore, the protection scope of the embodiments of the present disclosure does not Do not be limited by the specific examples disclosed below.

[0049] Combine below Figure 1 to Figure 5 A detailed description will be given of the handling m...