Problem feedback method and device, computer equipment and storage medium

A kind of problem feedback and computer technology, applied in the financial field, can solve problems such as low frequency, difficult operation process, and difficult for users to develop platform feedback, so as to save time for feedback and facilitate problem solving

Pending Publication Date: 2019-05-28
PINGAN PUHUI ENTERPRISE MANAGEMENT CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0003] At present, when solving the problems of application software, it is mainly collected through the platform. However, some problems are difficult to reproduce and locate due to the low frequency of occurrence or the large number of operation processes. solve

Method used

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  • Problem feedback method and device, computer equipment and storage medium
  • Problem feedback method and device, computer equipment and storage medium
  • Problem feedback method and device, computer equipment and storage medium

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Embodiment

[0065] Those skilled in the art can understand that the "terminal" and "terminal equipment" used here not only include wireless signal receiver equipment, which only has wireless signal receiver equipment without transmission capabilities, but also include receiving and transmitting hardware. A device having receiving and transmitting hardware capable of performing bi-directional communication over a bi-directional communication link. Such equipment may include: cellular or other communication equipment, which has a single-line display or a multi-line display or a cellular or other communication equipment without a multi-line display; PCS (Personal Communications Service, personal communication system), which can combine voice, data Processing, facsimile and / or data communication capabilities; PDA (Personal Digital Assistant, Personal Digital Assistant), which may include radio frequency receiver, pager, Internet / Intranet access, web browser, notepad, calendar and / or GPS (Globa...

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PUM

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Abstract

The embodiment of the invention discloses a problem feedback method and device, computer equipment and a storage medium. The method comprises the following steps that a feedback instruction used for feeding back an application software problem is obtained; a picture currently displayed by the application software is captured according to the feedback instruction to generate a feedback file; and the feedback file is uploaded to a server. According to the method, the current problems of the application software are recorded according to the feedback instruction and sent to the server, so that developers can intuitively and clearly position the problems of the application software according to the problems of the feedback file, and the problems of the application software are solved in time.According to the method, the problem feedback time of a user can be saved, details of the problem can be reproduced clearly, and convenience is provided for a developer to solve the problem.

Description

technical field [0001] The embodiments of the present invention relate to the financial field, in particular to a question feedback method, device, computer equipment and storage medium. Background technique [0002] With the development of computer technology, more and more application software have emerged, including games, tools, shopping and so on. With the increase of application software, various problems also appeared. For example, users often have various problems during use. [0003] At present, when solving the problems of application software, it is mainly collected through the platform. However, some problems are difficult to reproduce and locate due to the low frequency of occurrence or the large number of operation processes. solve. Contents of the invention [0004] The embodiment of the present invention provides a method for pushing insurance products to a client and highlighting key points in the insurance products according to simple operations of a u...

Claims

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Application Information

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IPC IPC(8): G06F11/30G06F11/34
Inventor 蔡荣辉
Owner PINGAN PUHUI ENTERPRISE MANAGEMENT CO LTD
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