Label management method and system for customer portrait

A label management and customer portrait technology, applied in the field of power system, can solve the problem of not meeting the needs of customer feature description, and achieve the effect of ensuring the use value of labels

Active Publication Date: 2021-01-12
GUANGDONG POWER GRID CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] Therefore, the present invention provides a tag management method and system for customer portraits, which can solve the problem that the prior art cannot meet the requirements for customer feature description by analyzing customer feature data

Method used

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  • Label management method and system for customer portrait
  • Label management method and system for customer portrait
  • Label management method and system for customer portrait

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Embodiment Construction

[0053] The implementation mode of the present invention is illustrated by specific specific examples below, and those who are familiar with this technology can easily understand other advantages and effects of the present invention from the contents disclosed in this description. Obviously, the described embodiments are a part of the present invention. , but not all examples. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.

[0054] Such as figure 1 As shown, the present invention provides a label management system for customer portraits, including:

[0055] Data preprocessing module 10, used for preliminary processing to the collected raw data;

[0056] The data analysis module 20 is used for performing data analysis on the preliminarily processed data, analyzing the user characteristic data in the electric power m...

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Abstract

The invention discloses a label management method and system for customer portrait, and the method comprises the steps of carrying out the preliminary processing and data analysis of collected original data, carrying out the analysis of user feature data in an electric power marketing business system, and calculating the label of each user; analyzing the data and constructing a label system by utilizing a data analysis tool engine on the basis of the label system and a predefined label rule according to the data basis of the multiple systems; instantly depicting a task label in the business scene by utilizing a portrait engine, and carrying out portrait depiction according to the task label; corresponding to the image depiction and each application, forming a unified application managementsystem, and providing different services for different label client groups; according to the invention, the user characteristics are extracted through the user characteristic data in the power marketing business system, the power customer label set based on the business requirements is formulated, and then the unified application management system and application strategy are gradually formed with the docking application construction of each application system, thereby ensuring the use value of the label.

Description

technical field [0001] The invention relates to the technical field of electric power systems, in particular to a tag management method and system for customer portraits. Background technique [0002] At present, there is a customer grouping system in the marketing system, and this system classifies data based on customer grouping records of customer basic information. The existing customer grouping system cannot flexibly describe the characteristics of electricity customers, contains insufficient description information, cannot refine specific customer groups, cannot screen user groups with certain common characteristics, and is not flexible enough to describe the characteristics of a single user. At the same time, the definition of grouping has no business meaning and cannot provide more help in business. [0003] The existing description of customer characteristics is more based on the basic information of customers, which cannot meet the description requirements of cust...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q30/02G06Q50/06G06K9/62
CPCG06Q30/0201G06Q50/06G06F18/23213G06F18/22
Inventor 吴裕宙何志强骆华谭伟聪任龙霞袁文伟刘沛梁永昌尹玉芬王伟然谢庆新叶智德林建文李韵诗卢璇君
Owner GUANGDONG POWER GRID CO LTD
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