Business information consultation and feedback management platform

A business information and management platform technology, applied in the field of business information consultation and feedback management platform, can solve the problems of single consultation information, affecting consultation effect, and inability to perfect the question bank.
CN112711655AInactive Publication Date: 2021-04-27西安双德喜信息科技有限公司
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
西安双德喜信息科技有限公司
Publication Date
2021-04-27
Estimated Expiration
Not applicable · inactive patent

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Abstract

The invention discloses a business information consultation and feedback management platform. The platform comprises a manual service terminal, an information consultation service terminal, a consultation question library, an information consultation client, a business information feedback management terminal, a personal information verification module, a question input module, a consultation information keyword grabbing module, a question screening module, an answer delivery module, a switching module, a consultation information input module, an information recording module and an interval time period return visit module. The information consultation client is used for consultation of clients, corresponding answers can be called through question keywords, switching between the manual server and the information consultation server can be freely achieved through the switching module, and a better service effect can be achieved in a matched mode. After consultation use, questions and answers of consultation can be processed through real-time return visits or interval time period return visits and then filled into the question bank, so that the customer experience effect can be obtained, consultation services can be better perfected, and the better consultation purpose is achieved.
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Description

technical field

[0001] The invention relates to the technical field of business consulting, in particular to a business information consulting and feedback management platform. Background technique

[0002] Business Information Consulting is a professional investigation service company that accepts clients’ entrustment and provides a full range of services to collect intelligence, investigate and collect evidence on issues that clients care about. During the years of providing investigation services, it has expanded to the field of commodity economy, product development, business negotiations, and market research. Competition, tricks of debt evaders, liquidation of various amounts of economic debt, credit cards of business partners, property investigation, collection of pre-litigation evidence, etc., as small as Weng Gu's selection of son-in-law among ordinary people, secretly building a love nest, various insider secrets of personal background, etc. Accumulated a wealth of ...

Claims

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