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Self-service unmanned business hall

A business hall and self-service terminal technology, which is applied in the field of intelligent management and self-service unmanned business halls, can solve the problems of many printers, no unified management, and no intelligent self-service guidance, so as to improve efficiency and save manpower cost effect

Pending Publication Date: 2021-06-25
STATE GRID TIANJIN ELECTRIC POWER +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The purpose of the present invention is to overcome the deficiencies of the prior art, to provide a self-service unmanned business hall, to solve the problem that the business hall hardware equipment, self-service business acceptance machines, self-service payment invoice printing all-in-one machines, etc. Unified management and the lack of intelligent self-guidance

Method used

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  • Self-service unmanned business hall

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Embodiment Construction

[0013] The present invention will be further described in detail below in conjunction with the accompanying drawings and through specific embodiments. The following embodiments are only descriptive, not restrictive, and cannot limit the protection scope of the present invention.

[0014] A self-service unmanned business hall, such as figure 1 As shown, in the accommodation space 5 of the business hall, an intelligent guide station 2, a self-service terminal 4, a business experience terminal 8, and an invoice terminal 9 are installed. , the self-service terminal is set behind the guide light strip, the service experience terminal is set in the center of the business hall, and the invoice terminal is set on the side of the exit 12 of the business hall.

[0015] The intelligent guide station is set at the entrance of the business hall. The intelligent guide station includes a built-in identity recognition unit, a recognition camera connected to the identity recognition unit, a vo...

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Abstract

The invention relates to a self-service unmanned business hall which comprises an intelligent guide table, a self-service terminal, a business experience terminal and an invoice terminal. The intelligent guide table is arranged at an entrance of a business hall and connected with the guide lamp strip, the self-service terminal is arranged behind the guide lamp strip, and the business experience terminal is arranged in the center of the business hall; and the invoice terminal is arranged on one side of an exit of a business hall. During use, a user performs face recognition on the intelligent guide table, and the guide lamp strip guides a user who fails to be authenticated to the self-service terminal to perform real-name authentication; the invoice terminal comprises a value-added tax invoice printer and an invoice cabinet which are arranged on the invoice terminal; the user prints a value-added tax invoice in a self-service mode and takes the invoice in a self-service mode. The invention solves the problems that the user enters a business hall to handle business, effective user guidance is lacked, the user service experience is poor, and the user waiting time is long. The efficiency is effectively improved, labor cost is saved, and user experience is improved. The system is suitable for popularization.

Description

technical field [0001] The invention belongs to the field of artificial intelligence and relates to intelligent management technology, in particular to a self-service unmanned business hall. Background technique [0002] When users enter the business hall to handle business, there is a lack of effective user guidance, business processing tends to rely on the counter, personnel cannot be fully mobilized, and there is a phenomenon of hand-filled documents. The information quality is not high and inaccurate. When it is busy, users need to queue up to get a number. The user service experience is poor, and it is impossible to judge whether real-name authentication is required based on the results of face recognition. In the prior art, although there are many hardware equipment in the business hall, such as number calling machines, self-service business acceptance machines, and self-service bill payment and invoice printing all-in-one machines, they are miscellaneously placed, inc...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G07F17/26G07F19/00
CPCG07F17/26G07F19/00
Inventor 赵宏伟杨博皓杨景禄佟雪赵彦张旭泽
Owner STATE GRID TIANJIN ELECTRIC POWER
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