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An omni-channel unified access platform and method for a power marketing system

A technology for power marketing and access methods, applied in data processing applications, instruments, calculations, etc., can solve problems such as unstable operation performance of external channel systems, complex development and maintenance, etc., to improve channel cooperation and business experience, and strengthen channel services ability and reduce the difficulty of operation and maintenance management

Active Publication Date: 2022-02-25
STATE GRID JIANGSU ELECTRIC POWER CO LTD MARKETING SERVICE CENT +3
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Problems solved by technology

[0005] In order to solve the deficiencies in the existing technology, the purpose of the present invention is to provide a unified access platform and method for all channels of the power marketing system, to solve the problems of unstable operation performance and complex development and maintenance caused by the differentiation of external channel systems. Standardize channel access standards, optimize channel access management, strengthen channel service capabilities, and realize unified access, unified monitoring and unified management of omni-channel services

Method used

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  • An omni-channel unified access platform and method for a power marketing system
  • An omni-channel unified access platform and method for a power marketing system
  • An omni-channel unified access platform and method for a power marketing system

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[0035] The application will be further described below in conjunction with the accompanying drawings. The following examples are only used to illustrate the technical solutions of the present invention more clearly, but not to limit the protection scope of the present application.

[0036] The omni-channel unified access platform of the power marketing system of the present invention includes the power marketing system located in the information intranet, the omni-channel access service information external network application located in the information extranet, and the omni-channel access service security interface located in the safe access area. Into the zone application, the power marketing system of the information intranet includes an omni-channel access service intranet application.

[0037] The power marketing system includes a service connection platform, an operation management platform, and an operation and maintenance monitoring platform. Preferably, under the di...

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Abstract

The invention discloses an all-channel unified access platform and method for an electric power marketing system. The application in the safe access area of ​​the omni-channel access service of the information intranet; the power marketing system of the information intranet includes the intranet application of the omni-channel access service; the Internet channel accesses information via the omni-channel access service information of the extranet The power marketing system of the intranet; the dedicated line channel accesses the power marketing system of the information intranet through the omni-channel access service of the secure access area. The present invention solves the problem of unstable operation performance and complex development and maintenance caused by the differentiation of external channel systems, standardizes channel access standards, optimizes channel access management, strengthens channel service capabilities, and realizes unified access and unification of omni-channel services Monitoring and unified management.

Description

technical field [0001] The invention belongs to the technical field of electric power marketing systems, and more specifically relates to an omni-channel unified access platform and method for the electric power marketing system. Background technique [0002] In the process of power marketing business development, it is necessary to interact with many external channels to realize various businesses such as customer payment, collection, withholding, government approval, and comprehensive energy. Just taking Jiangsu Province as an example, there are as many as 52 third-party financial channels that interact with the power marketing system. Most of these channels are connected through provincial direct collection platforms, bank-electricity networking systems, and channel direct connections; The government service platform is connected to the government affairs system, and the water system is connected through the multi-meter integration front-end system. [0003] Since the te...

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06Q10/06G06Q50/06
CPCG06Q10/06G06Q50/06
Inventor 唐文升丁晓许道强方学民李志新左强欧阳红周红勇殷勇邓君华赵双双马玉龙
Owner STATE GRID JIANGSU ELECTRIC POWER CO LTD MARKETING SERVICE CENT
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