Enterprise public opinion environment monitoring method and system based on big data

A technology of environmental monitoring and big data, applied in text database query, special data processing application, unstructured text data retrieval, etc., can solve problems such as combination of public opinion and environment, difficult to process unstructured data, lack of industry expertise, etc. achieve the effect of reducing difficulty

CN114528416APending Publication Date: 2022-05-24上海数仑数字信息技术有限公司
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Patent Information

Authority / Receiving Office
CN · China
Patent Type
Applications(China)
Current Assignee / Owner
Publication Date
2022-05-24

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Abstract

The invention discloses an enterprise public opinion environment monitoring method and system based on big data. The method comprises the steps of collecting and recording public opinion data on the Internet and classifying the public opinion data; sorting, classifying and counting the hot topics to sort out a public belief map; statistical analysis is carried out on enterprise subject related events, data change characteristics of enterprise public opinion fermentation are learned, and an industry knowledge graph of an enterprise is constructed; the public belief map, the learning result of enterprise public opinion fermentation and the industry knowledge map are continuously updated, and enlightenment is provided for daily internal management and event research and judgment of enterprises. According to the method, the public belief map is constructed by performing continuous statistical analysis on the public opinion data, and the public belief map can provide reference information for public customs and market departments of all industries; in addition, the method inherits data of a knowledge graph of the industry and a public opinion event fermentation process of the enterprise, and can provide guidance for daily internal management and public opinion event research and judgment of the enterprise; when a public opinion event occurs, a solution can be quickly formed.
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Description

technical field

[0001] The present application relates to the technical field of public opinion data analysis, and in particular, to a method and system for monitoring the public opinion environment of an enterprise. Background technique

[0002] If a company wants to develop for a long time, it needs to continue to pay attention to the public opinion environment of the company.

[0003] Most of the solutions for enterprise public opinion monitoring and risk warning are to use crawlers to collect network public opinion data, then use keywords to filter, and then use the open source semantic library to make simple positive and negative judgments on the filtered data, so as to initially analyze the non-structural data. Data is processed and visualized.

[0004] However, the above-mentioned traditional solutions cannot be combined with the current public opinion environment, and it is also difficult to deeply integrate the industry to process unstructured data. In addition, s...

Examples

Embodiment Construction

[0033] In order to make the purpose, technical solutions and advantages of the present application more clearly understood, the present application will be described in further detail below with reference to the accompanying drawings and embodiments. It should be understood that the specific embodiments described herein are only used to explain the present application, but not to limit the present application. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without creative efforts shall fall within the protection scope of the present invention.

[0034]In today's highly developed Internet, the public opinion of an enterprise, or the public's opinion of an enterprise, is crucial to the long-term development of an enterprise. Therefore, enterprises need to continue to pay attention to their own public opinion in their daily operations. Through further research and analysis, the present invention realizes th...