Method and system for customizing prompt voice speech in digital program control exchange

A program-controlled switchboard and prompt sound technology, which is applied in the direction of automatic exchange, subscriber special service, electrical components, etc., can solve the problem that the hotel cannot meet different user prompt sounds, the language cost of prompt sounds is high, and users cannot provide multilingual prompt sounds, etc. question

Inactive Publication Date: 2010-05-19
ZTE CORP
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  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

However, the customization of the above-mentioned prompt tone language has the following disadvantages: For multi-ethnic language regions or hotels that receive customers with different languages, the prompt sounds in various languages ​​required by different users cannot be satisfied.
However, the cost of using multiple switches to customize different prompt tone languages ​​is relatively high, and many operators do not have
Therefore, in the actual network operation, many branches of operators have not purchased multiple sets of switch equipment to realize multilingual prompts, so that many digital program-controlled switches cannot provide users with multilingual prompts when they are in use.

Method used

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  • Method and system for customizing prompt voice speech in digital program control exchange
  • Method and system for customizing prompt voice speech in digital program control exchange
  • Method and system for customizing prompt voice speech in digital program control exchange

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Embodiment Construction

[0027] The present invention will be described in further detail below in conjunction with the accompanying drawings.

[0028] refer to figure 1 , is a schematic structural diagram of a system for customizing prompt tone language in a digital program-controlled exchange according to an embodiment of the present invention. Including voice database maintenance system and business processing system, including:

[0029] The voice resource management module, included in the main control unit of the switch, is used to save and index all prompt tone language resources. Its function is to classify all prompt tone language resources according to language types, list index entries, and provide users with When playing the prompt tone, according to the index entry of the corresponding prompt tone determined by the service processing module and the content of the prompt tone to be played, search for the prompt tone to be played to the user locally, and use the voice resource processing bo...

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Abstract

This invention discloses a method and system for drafting prompt tone languages in a digital program control exchange, in which, the method includes: sorting all language resources of prompt tones inthe exchange in terms of the kinds of languages and listing index entries, setting and storing related parameters of the kinds of the language in a user attribute. When playing a prompt tone to a user, the method determines the language kind to be played according to the parameter set in the attribute and determines related index entries to look for the prompt tone to be played to the user and plays it to the user. The system includes: a phone resource management module, a service process module, a database process module, a phone resource process board, an interface control unit and an analoguser board.

Description

technical field [0001] The invention relates to a digital program-controlled exchange technology in communication technology, in particular to a method and system for customizing prompt tone language in a digital program-controlled exchange. Background technique [0002] At present, the prompt tone language provided by the digital program-controlled switchboard is a fixed language, or a prompt tone language that can be set globally by the switchboard. However, the above-mentioned customization of the prompt tone language has the following disadvantages: For multi-ethnic language areas or hotels that receive customers with different languages, the prompt sounds in various languages ​​required by different users cannot be satisfied. However, the cost of using multiple switches to customize different prompt tone languages ​​is relatively high, and many operators do not have them. Therefore, in actual network operation, many branches of operators have not purchased multiple set...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04M3/42H04Q3/545H04M3/00
Inventor 金凤昕吴晓东
Owner ZTE CORP
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