Management method and device of operator resource usage license

A management method and management device technology, applied in user identity/authority verification, subscriber special services, electrical components, etc., can solve problems such as inability to use complex systems or networks, and achieve the effect of flexible configuration

Inactive Publication Date: 2010-12-29
ZTE CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0009] Aiming at the problem in the related art that complex systems or networks cannot be used due to the respective defects of various models, the present invention proposes a management method and device for operator

Method used

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  • Management method and device of operator resource usage license
  • Management method and device of operator resource usage license
  • Management method and device of operator resource usage license

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Embodiment Construction

[0033] Aiming at the problem of the inability to use complex systems or networks due to the respective defects of various models in the related art, the present invention proposes to adjust the operator’s resource usage license according to the operator’s operation history for the certified operator, Thereby, the operator's authority can be dynamically configured according to the operator's work habits and performance, making the configuration of the resource use permission more flexible and reasonable.

[0034] The embodiments of the present invention will be described in detail below in conjunction with the accompanying drawings.

[0035] According to an embodiment of the present invention, there is provided a method for managing operator resource use permission.

[0036] Such as figure 1 As shown, the management method of operator resource usage permission according to the embodiment of the present invention includes:

[0037] Step S101, the system platform authenticates the operat...

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PUM

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Abstract

The invention discloses management method and device of an operator resource usage license, wherein the method comprises the following steps of: authenticating an operator by a system platform according to an authentication request initiated by the operator; and under the condition that the operator passes the authentication, adjusting the current resource usage license of the operator by the system platform according to the history record of the operation of the operator on the system platform. The invention adjusts the resource usage license of the operator according to the history record of the operation of the operator so as to dynamically configure the authority of the operator according to the working habit and the job performance of the operator, so that the configuration of the resource usage license is more flexible and reasonable.

Description

Technical field [0001] The present invention relates to the field of communications, and in particular to a method and device for managing operator resource usage permission. Background technique [0002] The call center is a technology based on Computer Telephony Integration (CTI). The call center can make full use of the integration of multiple functions of the communication network and the computer network to form a complete integrated information service system with the enterprise. , And use the existing various advanced communication methods to efficiently provide high-quality, high-efficiency and all-round services. The initial form of the call center includes manual hotline, interactive automatic voice and multimedia services. At present, the call center has developed into an IP-based triple play next-generation call center, which can be applied not only to various enterprises, but also to Other groups or institutions. [0003] The International Organization for Standardiz...

Claims

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Application Information

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IPC IPC(8): H04L9/32H04L29/06H04M3/42
CPCH04L63/102
Inventor 冯永华
Owner ZTE CORP
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