Service agent method and self-service intelligent agent platform
A service agent and platform technology, applied in the computer field, can solve problems such as poor user experience and cumbersome operation, and achieve the effect of improving network experience
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[0064] Example one:
[0065] figure 1 The interaction process of the self-service intelligent agent platform provided by the first embodiment of the present invention is shown, and the details are as follows:
[0066] 1. The client agent receives the service request information sent by the service requester;
[0067] In the embodiment of the present invention, the service provider system that provides services through the self-service intelligent agent platform should be registered, and an associated client agent should be created, so as to establish a corresponding relationship between the client agent and the service provider system. To facilitate the release of services provided by the service provider system, and the distribution of received service request information.
[0068] In the embodiment of the present invention, the service requester may be various instant messaging clients and microblog information publishing platforms. For example, the service provider is an air tick...
Example Embodiment
[0081] Embodiment two:
[0082] according to figure 1 The interaction process of the self-service intelligent agent platform, Figure 2a , Figure 2b A specific example of the self-service intelligent agent platform provided by the second embodiment of the present invention is shown. For ease of description, only the parts related to the embodiment of the present invention are shown, which are detailed as follows:
[0083] in Figure 2a In the Internet service provider system, the order query service provider system, the stock service provider system and the air ticket reservation service provider system and their associated client agents are connected to the server agent through the interface provided by the server agent, the Internet service provider system will The associated client agent publishes in the form of various agents, such as MSN account, QQ account, and Weibo account. A logistics company can publish its order query function as a client agent in the form of an MSN ac...
Example Embodiment
[0085] Embodiment three:
[0086] image 3 The structure of the self-service intelligent agent device provided by the third embodiment of the present invention is shown. For ease of description, only the parts related to the embodiment of the present invention are shown.
[0087] The service provider system registration unit 31 is configured to register the service provider system, create an associated client agent, and establish an association relationship between the client agent and the service provider system;
[0088] The service request information encapsulation unit 32 is used to parse and encapsulate the service request information of the service requester received from the client agent;
[0089] The service request distribution unit 33 is configured to distribute the service request information encapsulated by the service request encapsulation unit 32 to the service provider system associated with the client agent;
[0090] The service result information receiving unit 34 is ...
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