Achieving system and achieving method for broadband account password resetting

A broadband account and system implementation technology, which is applied in the field of communication, can solve problems such as users being unable to log in immediately, broadband account password error, and inability to connect to the network, etc., to achieve the effects of improving perception, reducing operating costs, and reducing the amount of declarations

Active Publication Date: 2013-01-16
深圳市远行科技股份有限公司
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Problems solved by technology

[0002] At present, the home broadband service has been widely popularized. In the process of business use, there are many faults that cannot be connected to the network due to the wrong broadband account password. The existing processing method requires the user to log in to the online business hall of the telecom operator or call the customer service hotline to complete. Account password reset
However, the actual situation is that if the user logs in to the operator's online business hall, the user cannot immediately log in to the online business hall to complete the operation because the user's Internet is no longer connected; Limited lead to long wait time

Method used

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  • Achieving system and achieving method for broadband account password resetting
  • Achieving system and achieving method for broadband account password resetting
  • Achieving system and achieving method for broadband account password resetting

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Embodiment Construction

[0025] In order to make the technical problems, technical solutions and beneficial effects to be solved by the present invention clearer and clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0026] Unstructured Supplementary Service Data (USSD) technology is an interactive data service based on mobile networks. When the user uses the keyboard of the mobile terminal to input some numbers or symbols that have been preset by the service network, such as *#, and then presses the dial key to send instructions to the service network, the service network can provide related services or perform related operations according to the input instructions. The invention utilizes USSD technology to send USSD information to the USSD broadband account passwo...

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Abstract

The invention provides an achieving system for broadband account password resetting. The broadband account password resetting is achieved on the mobile network through the unstructured supplementary service data (USSD) mode. The system comprises a USSD function supporting mobile terminal and a USSD broadband account password resetting system. The mobile terminal is used by a user for transmitting USSD information to the USSD broadband account password resetting system through the mobile network and conducting USSD information interaction operation with the USSD broadband account password resetting system. The USSD broadband account password resetting system is used for resetting user broadband account password according to the USSD information and returning the password to the mobile terminal. An achieving method for the broadband account password resetting is further disclosed. The method and the device provide a method for resetting broadband account password in real time for the user, facilitate the use, reduce fault report quantity of the user, reduce working pressure of service personnel, and reduce operating cost of telecommunication enterprises.

Description

technical field [0001] The present invention relates to the field of communication, in particular to a system and method for realizing home broadband account password reset. Background technique [0002] At present, the home broadband service has been widely popularized. In the process of business use, there are many faults that cannot be connected to the network due to the wrong broadband account password. The existing processing method requires the user to log in to the online business hall of the telecom operator or call the customer service hotline to complete. Account password reset. However, the actual situation is that if the user logs in to the operator's online business hall, the user cannot immediately log in to the online business hall to complete the operation because the user's Internet is no longer connected; Limited lead to long wait times. This article notices that users are beginning to care about self-service troubleshooting in a more convenient way. [...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04W4/14H04W12/02
Inventor 梁砾
Owner 深圳市远行科技股份有限公司
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