Wisdom retail store service system

Abstract

The invention discloses a wisdom retail store service system which comprises a databank, a cloud platform and a firewall which are connected together through a network, wherein the databank is used for storing information of goods with RFIDs (radio frequency identification device); the information processed by the databank is transmitted to the cloud platform through the network; and the cloud platform feeds back the information filtered by the firewall to a RFID gateway system, a sensor gateway system and an optical identifying system through the network. The wisdom retail store service system comprises an efficient, rapid and convenient retail store management and service system, various defects of an existing retail store can be solved, the requirements of people in modern living can be met, convenience is brought to exclusive shops, stores and customers, the time is saved, and better service is provided.

Description

technical field [0001] The invention relates to the management and operation of stores, in particular to a smart store service system. Background technique [0002] With the increasing number of brands in the market, there are more and more outlets of brand stores; especially the increase of shoe and clothing stores has brought convenience and speed to people's living standards; at present, the management and operation of shoe and clothing stores have the following defects: [0003] 1. When the shoes and clothes on the underwear racks or shelves of the specialty store are sold out, the staff also need to check the shoes and clothes that are missing on the hangers and shelves and their styles, and replenish the shoes and clothes that are missing on the hangers and shelves in time. Regular inspections not only Bring a burden to the work of the staff and reduce the increase in sales; [0004] 2. There will be new shoes and clothing on the market every quarter, and some billboa...

AI Technical Summary

Problems solved by technology

[0004] 2. There will be new shoes and clothing on the market every quarter, and some billboards are often placed in the specialty store to introduce the new shoes and clothing. Due to the limited space in the specialty store, it is impossible to place billboards for the introduction of new shoes and clothing one by one, resulting in It takes up a lot of space, especially when there are activities, it cannot accommodate more customers, reducing the increase in sales and causing inconvenience to customers

[0005] 3. Due to the large flow of customers, the customer is God, so no matter whether the customer comes in to shop or understand, the salesperson needs to introduce the shoes and clothing products to the customer, so that the customer can better understand the desired product, because the introduction of the salesperson is important. Restrictions, unable to understand the functionality of the product in more detail, will also increase the labor intensity of the salesperson;

[0006] 4. After work every day, the workers have to count the remaining items in the store. Due to the heavy workload, usually several workers are assigned to count and register; it will bring a lot of work to the workers, and Reduced work efficiency and brought costs to the patent store;

[0007] 5. After the shoes and clothes selected by the customer, take them to the cash register to check out through the cash register. Currently, the bar code is used to swipe the price through the cash register. When swiping the barcode, it needs to be aligned to swipe the price. If During holidays or when there are activities in the specialty store, the number of customers is particularly large. Customers often have to queue up to check out after choosing shoes and clothing. The checkout efficiency is low, which not only brings trouble to the staff, but also brings fatigue to customers after long-term elimination;

[0008] 6. Every time the customer chooses clothes, he needs to enter the fitting room to try on and match various clothes. Due to the large number of clothes in the store, each time he wants to choose different clothes, he has to try them on and replace them one by one in the fitting room, which is not only wasteful Time, but also bring trouble to the workers;

[0009] 7. When there are many customers, shoes and clothes that have not been paid by the cashier are often taken out. The current measures are generally closed-circuit television systems, and closed-circuit television systems require several people to stare at the screen all day long, which greatly increases the monopoly. The wage cost of the store has increased the difficulty of operating the store

Moreover, even if the CCTV system observes the behavior of concealing goods, it can only be searched after he goes out, and the tracking time is long, so it may not be effective;

[0010] 8. There are often customers who smoke in specialty stores, and the staff can only remind customers to stop smoking verbally. There is a large flow of customers, and some customers are not conscious and often light up, which brings safety hazards to the store;

[0011] The above-mentioned problems bring workload to the staff of the specialty store, increase the labor intensity of the staff, reduce work efficiency, reduce the sales volume of the specialty store, and reduce cost and income;

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