Self-service terminal equipment with hand-held extensions and self-service realization method thereof

Abstract

The invention discloses self-service terminal equipment with hand-held extensions and a self-service realization method of the self-service terminal equipment. The self-service terminal equipment comprises at least one self-service terminal and a plurality of the hand-held extensions in communication with the self-service terminal, wherein the self-service terminal is used for providing a self-service service, the hand-held extensions are used for providing manual service, the self-service terminal is further integrated with at least one remote communication module, the remote communication module is arranged on the self-service terminal or the hand-held extensions, and the self-service terminal equipment achieves remote communication with a server platform through the remote communication module. In the process of service transaction, the self-service terminal is capable of communicating with each hand-held extension, and the hand-held extensions are capable of being independent from the self-service terminal, and utilizing the self-integrated remote communication module to achieve remote communication with the server platform. The self-service terminal equipment with the hand-held extensions and the self-service realization method of the self-service terminal equipment are capable of providing services for users in a close distance, and providing the hand-held extensions for manual service.

Description

technical field [0001] The invention relates to a remote payment inquiry device, in particular to a self-service terminal device with a hand-held extension and a method for realizing self-service business. Background technique [0002] At present, human activities have entered the information age, and people's requirements for business processing efficiency are getting higher and higher. In order to divert business, a number of automatic teller machines are generally installed in each service hall to provide fast business processing channels for customers who can accept self-service operations. This kind of equipment, which is suitable for specific people to self-operate part of the business in a specific location, greatly reduces the workload of the staff, and is favored by more and more service halls. However, people have higher and higher requirements for the convenience of shopping, eating, water, electricity and gas bill payment, communication bill payment, insurance h...

AI Technical Summary

Problems solved by technology

[0004] The technical problem to be solved by the present invention is that the automatic teller machines in the prior art are limited by the cost and installation occasions, and cannot be laid on a large scale, and it is difficult to meet the requirements of providing services for users at a short distance, and it is also impossible to provide manual services. A self-service terminal device configured with a hand-held extension that provides services for users and can provide manual services and a method for realizing self-service services

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