Retention parcel processing method for intelligent express delivery drop-in box

A processing method and delivery box technology, applied in data processing applications, instruments, logistics, etc., can solve problems such as unspecified processing methods for lingering items, and achieve the effect of improving customer satisfaction and proper handling

Inactive Publication Date: 2013-12-04
福州友宝电子科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The prior art does not provide a

Method used

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  • Retention parcel processing method for intelligent express delivery drop-in box
  • Retention parcel processing method for intelligent express delivery drop-in box
  • Retention parcel processing method for intelligent express delivery drop-in box

Examples

Experimental program
Comparison scheme
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Embodiment Construction

[0013] Such as figure 1 As shown, the smart express delivery box 1 includes a box compartment 11 , an operating system 12 and a monitoring system 13 , and the operating system is connected to the server 3 through the network 2 .

[0014] The method for processing stranded items in an intelligent express delivery box includes the following steps: if the package placed in the box has not been taken away by the user after a specified time, the user will be notified again by SMS; if the user replies to the text message and agrees to the delay, the package will continue to be placed in the box If the user replies to the text message and disagrees with the delay, the system will notify the courier company, and the courier company will handle it and enter the process of the courier picking up the stranded items; if the user does not reply to the text message, the operator and the courier company will decide to deliver If it is agreed to be handled by the operator, the operator will e...

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PUM

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Abstract

The invention discloses a retention parcel processing method for an intelligent express delivery drop-in box. The retention parcel processing method comprises the following steps that if parcels arranged in cases are not taken away by users at the appointed time, the users are informed again through short messages; if the users answer the short messages and agree with delay, the parcels are arranged in the cases continuously; if the users answer the short messages and don't agree with delay, a system can inform an express company to process the parcels; if the users don't answer the short messages, an drop-in box operator or the express company is decided to process the parcels according the appointment between the operator and the express company; if the operator is appointed to process the parcels according to the appointment, the operator can telephone the users; if the express company is appointed to process the parcels according to the appointment, the retention parcels are taken away by couriers. The retention parcel processing method can enable the parcels which cannot be received by the users timely to be processed appropriately, so that the customer satisfaction is improved, and the using efficiency of the intelligent express delivery drop-in box is improved.

Description

technical field [0001] The invention relates to the field of item delivery, in particular to a method for processing retained items in an intelligent express delivery box. Background technique [0002] At present, some disclosed invention patents or patent applications relate to the use of electronic locker compartments. For example: Chinese Patent Publication No. CN101814215B discloses a method of delivering goods using a password locker: the courier first enters the owner's account number and the owner's and his own mobile phone number, and then according to the feedback of the use status information of each locker. Select the cabinet number, and the central control unit will automatically open the corresponding cabinet door; when the courier puts the item in it and closes the cabinet door, prints the deposit information certificate, and at the same time sends the deposit box number information and the retrieval password Send it to the owner through the SMS platform of t...

Claims

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Application Information

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IPC IPC(8): G06Q10/08G06Q50/28
Inventor 蔡泽森应向阳陈旖田鑫
Owner 福州友宝电子科技有限公司
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