Intelligent Wechat Banking System Based on Natural Language Automatic Scheduling Program and Natural Language Intelligent Scheduling Method for Computer System

A natural language and automatic scheduling technology, applied in the direction of voice input/output, etc., can solve the problem of unfriendly experience and achieve the effect of reducing the link of judgment and selection, novel and human-computer interaction experience, and convenient for customers to use

Active Publication Date: 2017-01-18
王柳
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The experience of human-computer interaction is not very friendly

Method used

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  • Intelligent Wechat Banking System Based on Natural Language Automatic Scheduling Program and Natural Language Intelligent Scheduling Method for Computer System
  • Intelligent Wechat Banking System Based on Natural Language Automatic Scheduling Program and Natural Language Intelligent Scheduling Method for Computer System
  • Intelligent Wechat Banking System Based on Natural Language Automatic Scheduling Program and Natural Language Intelligent Scheduling Method for Computer System

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Experimental program
Comparison scheme
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Embodiment 1

[0037] The present invention is an intelligent WeChat banking system based on a natural language automatic scheduler, comprising: a natural language input device 1 for accepting description calling commands or questions, the natural language input device adopts a web question-and-answer client, and the natural language The input is handwriting input or voice input, for example, it may be text converted by voice, for example: query the balance of all my accounts.

[0038] A natural language processing device 2 for performing basic word segmentation and syntactic analysis on commands or questions accepted by the natural language input device, and processing specific vocabulary according to the rules in the rule base 3 . The natural language processing device uses word segmentation technology to perform word segmentation and syntactic analysis on natural language, and processes specific words according to the rules in the rule base. Then, it is passed to the predicate extraction ...

Embodiment 2

[0049] The present invention is a kind of natural language intelligent dispatching method to computer system, comprises the following steps:

[0050] Step A: Accept the natural language describing the call command or question; it can be text converted from voice, for example: query the balance of all my accounts.

[0051] Step B: Perform natural language analysis, and process specific words according to the rules in the rule base;

[0052] Step C: According to the result obtained in step B, generate a first-order predicate description and a description of constraint attributes. It includes the step of extracting first-order predicates for specific or main verbs, expressing the main intention of input commands or questions, and extracting specific or mainly restrictive words to extract constraint data.

[0053] Step D: Annotate the functions and parameters in the function library ontology; through the function ontology annotation module, perform semantic annotations on the fun...

Embodiment 3

[0061] In this embodiment, first apply for a WeChat bank public account (also called a subscription number, represented by "K" in this article), and provide intelligent services based on natural language through this public account. Deploy a WeChat banking background server (for example: www.keydian.com) that provides Internet access. This server runs the WeChat banking system described in this patent, and binds the public account K to this server address. In this way, when a user on WeChat pays attention to WeChat Bank’s public account K and asks a question in natural language to WeChat Bank, the question will be forwarded to the background server, which will process it and go through the steps described above , and finally returns the result, and then replies to the user through the WeChat public account K. This is a complete process. A specific problem is taken as an example to describe the working principle of the present invention.

[0062] When the user inputs "query t...

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Abstract

The invention relates to an intelligent WeChat bank system based on a natural language automatic scheduler. The intelligent WeChat bank system based on the natural language automatic scheduler comprises a natural language input device, a natural language processing device, a predicate extracting and processing device, a function ontology annotating device, a question and function matching device, a constraint extracting and processing device, a parameter matching device, a function calling device and a result displaying device, wherein the natural language input device is used for receiving and describing call commands or questions, the natural language processing device is used for processing specific vocabularies, the predicate extracting and processing device is used for extracting and processing first-order predicates, the function ontology annotating device is used for carrying out ontology annotation on functions and parameters in a function library, the question and function matching device is used for matching the input commands or questions with the corresponding functions, the constraint extracting and processing device is used for extracting constraint data, the parameter matching device is used for enabling numerical values in constraints to correspond to numerical values of function parameters, the function calling device is used for completing assembly function calling, and the result displaying device is used for displaying a processing result. According to the intelligent WeChat bank system based on the natural language automatic scheduler, natural language demands of users can be intelligently recognized and automatically mapped to corresponding programs, the commands are executed, finally, results are fed back to clients, and the control over a computer system through the natural language is achieved.

Description

technical field [0001] The invention relates to a software program applied to a banking system, in particular to an intelligent WeChat banking system based on a natural language automatic scheduling program and an intelligent scheduling method of a natural language to a computer system. Background technique [0002] The current WeChat bank can accept natural language, perform keyword matching, propose business knowledge from the knowledge base, and return it to the customer as an answer, or conduct a simple dialogue with the user and complete the limited query function. However, when it comes to the handling of specific banking services, it is still necessary to input the menu number or click on the menu to realize it. It is not possible to map natural language questions to corresponding functions (programs) and automatically call the functions to handle banking business. When handling various banking services, whether it is online banking or SMS banking, it is necessary to...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06F3/16
Inventor 王柳廖乐健
Owner 王柳
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