Logistics circulation message processing method and device

A message processing and logistics technology, applied in logistics, data processing applications, instruments, etc., can solve problems such as message processing that cannot be processed in logistics flow, and achieve the effect of improving logistics flow efficiency and improving logistics experience

Active Publication Date: 2021-02-26
CAINIAO SMART LOGISTICS HLDG LTD
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] The embodiment of the present application provides a method and device for processing a logistics flow message, which is used to solve the problem in the prior art that the logistics flow message of the business object cannot be processed in time when an exception occurs in the logistics flow process of the business object

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  • Logistics circulation message processing method and device
  • Logistics circulation message processing method and device
  • Logistics circulation message processing method and device

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Embodiment Construction

[0028] In order to solve the problem in the prior art that the logistics flow message cannot be processed in time when the logistics flow process of the business object is abnormal, the embodiment of the present application provides a method and device for processing the logistics flow message. Considering that each link that constitutes the logistics circulation process usually generates a corresponding logistics circulation message, this method monitors the logistics circulation messages generated during the logistics circulation process, and the status of the document carried in the logistics circulation message is monitored as failure , an abnormal work order is created with the document association ID and document type in the logistics flow message as parameters. On the one hand, the logistics flow message is actively monitored, so the logistics flow message whose document status is failed can be found in time; on the other hand, when the document status of the logistics f...

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Abstract

The embodiments of the present invention provide a logistics flow message processing method and device. The invention aims to solve the problem of incapability of processing logistics flow messages timely when abnormalities occur in the logistics flow process of business objects in the prior art. The method comprises the following steps that: the logistics flow message of a business object sent by a logistics flow server is received, wherein the logistics flow message carries a bill association identifier, a bill type and a bill state; and if the bill state carried in the logistics flow message is a failed state, an abnormal work order is created with the bill association identifier and the bill type carried in the logistics flow message adopted as parameters. Since the logistics flow message is initiatively monitored, when it is monitored that the bill state of the logistics flow message is the failed state, the abnormal work order is created, and therefore, the logistics flow message of which the bill state is the failed state can be detected timely, and the logistics flow message of the business object can be processed as soon as possible.

Description

technical field [0001] The present application relates to the technical field of Internet data processing, in particular to a method and device for processing logistics flow messages. Background technique [0002] In e-commerce shopping, the logistics flow process experienced by a business object from the first user to the second user can usually include transaction order, scheduled delivery, outbound, delivery, receipt, exchange, exchange, return, and warehousing multiple links, the specific process can be as follows figure 1 shown. [0003] When the business object fails in any link of the logistics flow process, the subsequent links will not be able to proceed. If it cannot be resolved in time, the time of the business object in the logistics flow will be prolonged and the buyer's logistics experience will be reduced. [0004] In the existing technology, it is usually when the second user does not receive the business object within the agreed time period and complains t...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G06Q10/08G06Q50/28H04L29/08
CPCG06Q10/08G06Q10/0838G06Q50/28H04L67/12
Inventor 李亭亭陈岳阳
Owner CAINIAO SMART LOGISTICS HLDG LTD
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