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Setting method, device, equipment and storage medium of audio label

An audio tagging and audio technology, applied in audio data retrieval, audio data indexing, speech analysis, etc., can solve the problems of losing audio tone and tone, unable to comprehensively judge call voice, etc., and achieve the effect of retaining tone and tone

Active Publication Date: 2020-11-27
SHENZHEN ZHUIYI TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, using the above method, there are the following problems: in the process of converting the audio into text by the speech recognition system, the tone of the audio is lost, and it is impossible to comprehensively judge the voice of the call

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  • Setting method, device, equipment and storage medium of audio label
  • Setting method, device, equipment and storage medium of audio label
  • Setting method, device, equipment and storage medium of audio label

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Embodiment Construction

[0076] In order to make the purpose, technical solution and advantages of the present invention clearer, the technical solution of the present invention will be described in detail below. Apparently, the described embodiments are only some of the embodiments of the present invention, but not all of them. Based on the embodiments of the present invention, all other implementations obtained by persons of ordinary skill in the art without making creative efforts fall within the protection scope of the present invention.

[0077] figure 1 It is a method for setting an audio tag provided by an embodiment of the present invention, and it is characterized in that it includes:

[0078] S110, obtain complete audio;

[0079] Among them, the complete audio is only for distinguishing from the sub-audio that will appear later, and it does not emphasize that the audio is the audio of the entire call.

[0080] S120 splits the complete audio to obtain at least two sub-audios;

[0081] Spe...

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Abstract

An audio tag setting method, comprising: obtaining a complete audio (S210); splitting the complete audio to obtain at least two sub audios (S220); setting a tag for the sub audio by means of an audio tag setting model that is obtained by means of pre-training (S230); and integrating the tags of the sub audios to generate the complete tag of the complete audio (S240). Also involved are an audio tag setting method and a computer readable storage medium.

Description

technical field [0001] The invention relates to the technical field of audio evaluation, in particular to an audio label setting method, device, equipment and storage medium. Background technique [0002] With the continuous development of society, customer service has become an indispensable part of people's life. In order to ensure the service quality of the customer service, it is necessary to judge the call audio of the customer service. The judged form sets tags for the audio. [0003] At present, the general setting method of the audio label is to convert the audio into text through a speech recognition system, and set a label for the audio according to the content of the text. [0004] However, the above method has the following problems: in the process of converting the audio into text, the speech recognition system loses the intonation and tone of the audio, and cannot fully judge the call speech. Contents of the invention [0005] In view of this, the object o...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G10L25/90G10L15/26G10L25/24G10L15/22G10L15/06G10L15/04G06F16/61
CPCG10L15/04G10L15/063G10L15/22G10L15/26G10L25/24G10L25/90
Inventor 涂臻杨振宇刘云峰吴悦陈正钦胡晓汶林丁
Owner SHENZHEN ZHUIYI TECH CO LTD