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Online face-to-face kernel method and device based on data analysis, and a storage medium

A technology of data analysis and surface core, applied in the field of data analysis, can solve the problem of low efficiency of surface core

Pending Publication Date: 2019-04-19
ONE CONNECT SMART TECH CO LTD SHENZHEN
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0004] The main purpose of the present invention is to provide an online surface kernel method, equipment, storage medium and device based on data analysis, aiming to solve the technical problem of low surface kernel efficiency in the prior art

Method used

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  • Online face-to-face kernel method and device based on data analysis, and a storage medium
  • Online face-to-face kernel method and device based on data analysis, and a storage medium
  • Online face-to-face kernel method and device based on data analysis, and a storage medium

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Embodiment Construction

[0053] It should be understood that the specific embodiments described here are only used to explain the present invention, not to limit the present invention.

[0054] refer to figure 1 , figure 1 It is a schematic structural diagram of an online surface kernel device based on data analysis of the hardware operating environment involved in the solution of the embodiment of the present invention.

[0055] Such as figure 1As shown, the online surface kernel device based on data analysis may include: a processor 1001, such as a central processing unit (Central Processing Unit, CPU), a communication bus 1002, a user interface 1003, a network interface 1004, and a memory 1005. Wherein, the communication bus 1002 is used to realize connection and communication between these components. The user interface 1003 may include a display screen (Display). The optional user interface 1003 may also include a standard wired interface and a wireless interface. The wired interface of the us...

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Abstract

The invention discloses an online face-to-face kernel method and device based on data analysis, and a storage medium. The method comprises the steps of obtaining a first number of client information to be subjected to face-to-face kernel and corresponding application face-to-face kernel moments; Sorting the client information to be subjected to face check according to the face check application time to obtain a face check queuing list; Acquiring a second number of the first online customer service staff in an idle state, wherein the first number is greater than the second number; Obtaining a second number of pieces of to-be-checked client information from the face-to-face queuing list in sequence as first face-to-face client information; Allocating the first face-to-face core client information to a first online face-to-face core client service; And carrying out video connection on the first online face verification customer service and a first face verification customer correspondingto the first face verification customer information so as to carry out online face verification. The client information to be subjected to face-to-face verification is sequenced according to the face-to-face verification application moment, and the clients to be subjected to face-to-face verification and the online face-to-face verification customer service are sequentially subjected to video connection according to the sequencing so as to perform online face-to-face verification, so that business and regional restrictions of offline face-to-face verification are overcome, and face-to-face verification efficiency is improved.

Description

technical field [0001] The present invention relates to the technical field of data analysis, and in particular to an online surface kernel method, equipment, storage medium and device based on data analysis. Background technique [0002] Bank loan interview generally means that the bank will invite the loan applicant to the bank for a face-to-face conversation, mainly to further verify the loan information and increase understanding of the customer. Usually, face-to-face verification is required for various businesses such as applying for loans or handling credit cards. Traditional offline business face-to-face verification usually relies on physical outlets and customer managers; Low efficiency, long cycle, poor customer experience. Therefore, how to improve the surface core efficiency is a technical problem to be solved urgently. [0003] The above content is only used to assist in understanding the technical solution of the present invention, and does not mean that the...

Claims

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Application Information

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IPC IPC(8): G06Q40/02G06Q10/02G06Q30/00
CPCG06Q10/02G06Q30/01G06Q40/03
Inventor 江波
Owner ONE CONNECT SMART TECH CO LTD SHENZHEN
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