Chat script test control method and device, computer equipment and storage medium

A test control and script technology, applied in the field of intelligent chat system, can solve the problems of long test time, incomplete coverage, low efficiency, etc., and achieve the effect of improving the correct answer rate and avoiding missed tests

Pending Publication Date: 2019-07-26
ONE CONNECT SMART TECH CO LTD SHENZHEN
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AI Technical Summary

Problems solved by technology

[0003] A variety of chat scripts are stored in the intelligent chat system, and the scripts are in a tree format, and a round of dialogue scenes covers a variety of ways, for example, when chatting with an intelligent robot, the user's inquiry or answer is not the same, for The intelligent robot needs to comprehensively analyze and cover the different query or answer methods of the user to return the correct answer. Therefore, more use cases are needed to cover the tree structure to meet the user's reply methods in different scenarios. However, for the tree structure Chat scripts are tested one by one, which takes a long time, is inefficient, and is prone to missing tests leading to incomplete coverage, which reduces the correct answer rate of intelligent robot chat

Method used

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  • Chat script test control method and device, computer equipment and storage medium
  • Chat script test control method and device, computer equipment and storage medium
  • Chat script test control method and device, computer equipment and storage medium

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Embodiment 1

[0063] For details, please refer to figure 1 , figure 1 It is a schematic flowchart of the basic flow of the chat script test control method in this embodiment.

[0064] Such as figure 1 Shown, a kind of chat script test control method, comprises the following steps:

[0065] S1100. Acquire multiple rounds of intelligent chat script data sets, wherein the script data sets include at least two branch chat scripts;

[0066] The script data set refers to the collection of branch chat scripts. The script data set is preset by the multi-round intelligent chat system. The multi-round intelligent chat system is an artificial intelligence (AI) chat system. The script data set includes multiple items (such as 100, 500 or 800) branch chat scripts that deal with different chat scenarios and user question-and-answer methods. When users chat with the multi-round intelligent chat system, the multi-round intelligent chat system can select different chat content according to the user input...

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Abstract

The embodiment of the invention discloses a chat script test control method and device, computer equipment and a storage medium, and the method comprises the following steps: obtaining a multi-round intelligent chat script data set which comprises at least two branch chat scripts; sequentially converting the at least two branch chat scripts according to a preset test case generation strategy to generate a test case; and inputting the test case into a preset intelligent chat test scene, so that the intelligent chat test scene performs multi-round chat test on the test case. According to the embodiment of the invention, a plurality of branch chat scripts in a multi-round intelligent chat script data set are obtained and converted to generate a test case; and inputting the test cases into anintelligent chat test scene to carry out a multi-round chat test, and correspondingly generating one test case by each branch chat script, thereby covering all chat scripts in the script data set, avoiding the situation of missing test, and further improving the answer accuracy of the intelligent chat.

Description

technical field [0001] Embodiments of the present invention relate to the technical field of intelligent chatting systems, in particular to a chat script test control method, device, computer equipment and storage medium. Background technique [0002] Artificial Intelligence, abbreviated as AI in English, is a branch of computer science that attempts to understand the essence of intelligence and produce a new intelligent machine that can respond in a manner similar to human intelligence. Modern The application of science and technology has already filled people's daily life, such as Apple's intelligent voice assistant Siri, Microsoft Cortana, Bixby and Amazon Alexa, etc. People can chat or inquire through intelligent chat systems, such as asking basic bank information in the banking APP For business, the intelligent chat system can quickly answer users' questions, users do not need to wait for manual answers, it is fast and convenient to use, and can reduce the bank's labor ...

Claims

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Application Information

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IPC IPC(8): G06F11/36
CPCG06F11/3684G06F11/3692G06F11/3688
Inventor刘丽珍吕小立刘芳
OwnerONE CONNECT SMART TECH CO LTD SHENZHEN