Method and device for business directional recommendation based on face recognition

A face recognition, business-oriented technology, applied in the field of self-registration and recommendation, can solve the problems of not being able to grasp the basic information of customers in time, not digging in-depth interactive functions, and missing marketing opportunities, so as to achieve good scalability and improve scalability. , the effect of smooth interaction

Pending Publication Date: 2020-02-28
南京奥拓软件技术有限公司
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AI Technical Summary

Problems solved by technology

[0003] It is difficult for general hall service equipment with face recognition to provide different service content for different customers. It is only used as a recognition function without in-depth exploration of its interactive functions, and for customers with fuzzy recognition, it is impossible to grasp customers in time Basic information, which may lead to missed marketing opportunities

Method used

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  • Method and device for business directional recommendation based on face recognition

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Embodiment Construction

[0029] The present invention will be described in further detail below in conjunction with the accompanying drawings and specific embodiments.

[0030] The method and device for customer marketing registration and business orientation recommendation based on face recognition in this embodiment include a display screen for interactively displaying and confirming modification information with customers. The face recognition device includes a face recognition camera and a face recognition processing device. It also includes a face registration device and a customer behavior statistics device.

[0031] The face recognition camera collects the preliminary features of the face. The face recognition processing device performs precise recognition or fuzzy recognition on the collected face data (accurate recognition has not been completed). The business processing device processes the data sent by the face recognition processing device, processes it through the business judgment algo...

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Abstract

The invention discloses a business directional recommendation method based on face recognition, and the device comprises a queuing number taking device which comprises a face recognition device. Whena customer walks into the recognition range of the face recognition camera of the interactive queuing machine, customer information is acquired through the face recognition device and then transmittedto the queuing and number taking device. The queuing number taking device collects the click number of the service on the queuing number taking device and the client information within a certain historical period, and establishes a matching relationship between the service and the client information. The queuing number taking device sends the service options to the client according to the matching relationship. The invention further discloses a device for business directional recommendation based on face recognition. The device comprises a face recognition device, a business processing deviceand a customer behavior statistics device.

Description

technical field [0001] The present invention relates to an autonomous registration and recommendation method, in particular to a method and device for customer marketing registration and business orientation recommendation based on face recognition used by a queuing number taking device. Background technique [0002] In banks, administrative service centers, telecommunications smart business halls, tax halls, government agencies and other halls, the queuing machine device provides effective queuing and calling functions for outlets, realizes scientific diversion of queuing customers, and emphasizes the optimization of resource allocation. The concept of first-come service, fair service, high-quality customer priority service, and one-to-one service for high-end customers will ultimately improve the work efficiency of the hall, reduce customer waiting time, and thus improve customer satisfaction. Nowadays, the customer distribution equipment in the lobby is developing in the ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06K9/00G06Q30/02G07C11/00
CPCG06Q30/0251G07C11/00G07C2011/04G06V40/172
Inventor 陈宗盛张景涛唐红邓小飞孙信中矫人全
Owner 南京奥拓软件技术有限公司
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