Comment data processing method and device, computer equipment and storage medium

Abstract

The invention provides a comment data processing method and device, computer equipment and a storage medium. The method comprises steps of segmenting the target comment data according to the types ofpunctuation marks contained in the to-be-processed target comment data, and determining a clause set contained in the target comment data; if a first clause in the clause set comprises N head words, performing segmentation processing on the first clause according to a preset rule, and determining short sentences included in the first clause; determining each phrase included in each second clause and each short sentence according to the matching relationship between each short sentence and each second clause in the clause set and a preset matching dictionary; determining the emotional polarityof each phrase according to the matching degree of each phrase and the mapping relationship between the preset polarity and the phrase; and determining the emotional polarity of the target comment data according to the emotional polarity of each word group. The polarity of the comment data is determined according to the polarities corresponding to the head words and the matching word groups in theclauses and the short sentences, and the method is simple, low in cost and high in practicability.

Description

technical field [0001] The present application relates to the field of computer technology, in particular to a comment data processing method, device, computer equipment and storage medium. Background technique [0002] Word-of-mouth guides the marketing direction of products, and evaluation data is user feedback on product use, and word-of-mouth information can be mined from a large amount of evaluation data. [0003] At present, the commonly used comment data analysis method is to collect a large amount of comment data, then manually label it, and then use the labeled data to train a neural network model for analysis of the comment data. [0004] However, the effect of the above-mentioned comment data analysis method depends on the quantity and quality of the manually labeled data. Since the comment data labeling process requires a lot of manpower and material resources, the cost of the analysis method is too high and the practicability is poor. Contents of the invention...

AI Technical Summary

Problems solved by technology

[0005] This application proposes a comment data processing method, device, computer equipment, and storage medium method, which are used to solve the related technologies. The process of comment data labeling requires a lot of manpower and material resources, so that the cost of using the model analysis method is too high. poor problem

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