Multi-model user health record scoring method and device

A health record and multi-model technology, applied in the field of user perception experience analysis, can solve problems such as lack of end-to-end guarantee, difficulty in locating faults, and difficulty in improving service quality

Active Publication Date: 2021-01-08
CHINA UNITECHS
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

As operators vigorously develop FTTH (fiber-to-the-home) users, enterprise operations are faced with many problems such as difficult management of optical networks, difficulty in locating faults, lack of end-to-end guarantees, and difficulty in improving service quality. Focus

Method used

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  • Multi-model user health record scoring method and device
  • Multi-model user health record scoring method and device
  • Multi-model user health record scoring method and device

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Embodiment Construction

[0048] The principle and spirit of the present invention will be described below with reference to several exemplary embodiments. It should be understood that these embodiments are provided only to enable those skilled in the art to better understand and realize the present invention, but not to limit the present invention in any way. the scope of the invention. Rather, these embodiments are provided so that this disclosure will be thorough and complete, and will fully convey the scope of the disclosure to those skilled in the art.

[0049] Those skilled in the art know that the embodiments of the present invention can be implemented as a system, device, device, method or computer program product. Therefore, the present disclosure can be embodied in the form of complete hardware, complete software (including firmware, resident software, microcode, etc.), or a combination of hardware and software.

[0050] According to the embodiment of the present invention, a multi-model use...

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Abstract

The invention discloses a multi-model user health record scoring method and device, and the method comprises the steps: carrying out the multi-dimensional data collection of light path data, Qoe data,Better data and alarm data; respectively analyzing and summarizing the acquired data, and labeling abnormal data; obtaining a single score of each index according to data statistical analysis, calculating an information entropy weight of each index according to an entropy formula, calculating a total score of each user according to the weight, and summarizing and analyzing the scores of the regional health archives; and visualizing the whole-area health record condition fluctuation diagram and the regulation condition table. According to the method and the device, based on network quality scene analysis of big data of fault reporting data, optical path performance data, QOE data, Better data and the like, whether the quality is poor or not can be analyzed for each node of an access network, so a powerful perception means and capability are provided for active operation and maintenance.

Description

technical field [0001] The invention relates to the field of user perception experience analysis, in particular to a multi-model user health file scoring method and device. Background technique [0002] At present, the support and maintenance of the access network by operators and users is mostly passive operation and maintenance initiated by equipment alarms or user reports of failures. As operators vigorously develop FTTH (fiber-to-the-home) users, enterprise operations are faced with many problems such as difficult management of optical networks, difficulty in locating faults, lack of end-to-end guarantees, and difficulty in improving service quality. Focus. From the perspective of operation guarantee, the current focus is on the construction of operation and maintenance capabilities, including the automated process of operation capabilities, and passive maintenance to support network operation and maintenance. The operation and maintenance capabilities are isolated from...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04Q11/00
CPCH04Q11/0062H04Q11/0067H04Q2011/0083H04Q2011/0079
Inventor 邱飞燕
Owner CHINA UNITECHS
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