Multimode intelligent question-answering system and method based on WeChat official account

Abstract

The invention provides a multimode intelligent question-answering method based on a WeChat official account, which comprises the following steps of: firstly, analyzing and processing webpage information acquired from the WeChat official account, numbering official account articles and extracting key information of the articles; constructing a knowledge base according to the article numbers and thekey information; then providing a high-quality content intelligent service with good experience for a user in a multi-dimensional intelligent question and answer mode, organizing and generating the response information in a fine mode, matching questions raised by the user with explicit information of the knowledge base, and then carrying out the intelligent question and answer interaction according to the knowledge base; obtaining further information data according to the matching information, and performing knowledge extraction based on the obtained information data, thereby providing abstract response information for the user; in addition, in the mode, the knowledge base can organize and generate detailed response information according to user questions with a small amount of data.

Description

technical field [0001] The invention belongs to the field of intelligent question answering, and in particular relates to a multi-mode intelligent question answering system and method based on a WeChat official account. Background technique [0002] In recent years, benefiting from the rapid development of information network technology, emerging media have had a huge impact on traditional media represented by radio, television, newspapers and magazines. Traditional media have accelerated their transformation and upgrading. good results. On this basis, with the maturity of national policies and related technical conditions, it is the general trend to use artificial intelligence and other next-generation information technologies to empower media convergence, and to develop from converged media to intelligent media. The information interaction form of the existing intelligent question answering technology is relatively monotonous, and most of them use a single text informatio...

AI Technical Summary

Problems solved by technology

[0004] The existing intelligent question answering technology organizes the generation of answer information in a relatively extensive way. For the questions raised by users, the explicit information in the knowledge base is used as the answer information directly, and the user needs to refine the knowledge by himself; Detailed explicit information in the knowledge base is often only at the expense of a huge amount of knowledge base data, and the application functions of intelligent question answering technology are relatively limited, mostly limited to shallow applications such as the customer service function of the WeChat official account itself or simple push function

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