Service fault reason information generation method and device, equipment and computer readable medium

A business failure and business information technology, applied in the computer field, can solve problems such as difficulty in accurately determining the cause of failure, affecting business processing efficiency, and complex internal calling logic of services, so as to achieve timely troubleshooting, avoid business processing efficiency, and accurately determine the problem. Effect

Pending Publication Date: 2021-12-14
BEIJING JINGDONG ZHENSHI INFORMATION TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0004] The causes of failures are often varied, and there are often complex internal call logics between services
Therefore, relying on the experience of business personnel is easily affected by subjective factors, and it is difficult to accurately determine the cause of the failure, which in turn affects the normal operation of the business system and the efficiency of business processing

Method used

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  • Service fault reason information generation method and device, equipment and computer readable medium
  • Service fault reason information generation method and device, equipment and computer readable medium
  • Service fault reason information generation method and device, equipment and computer readable medium

Examples

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Embodiment Construction

[0018] Embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. Although certain embodiments of the disclosure are shown in the drawings, it should be understood that the disclosure may be embodied in various forms and should not be construed as limited to the embodiments set forth herein. Rather, these examples are provided so that the understanding of this disclosure will be thorough and complete. It should be understood that the drawings and embodiments of the present disclosure are for exemplary purposes only, and are not intended to limit the protection scope of the present disclosure.

[0019] It should also be noted that, for the convenience of description, only the parts related to the related invention are shown in the drawings. In the case of no conflict, the embodiments in the present disclosure and the features in the embodiments can be combined with each other.

[0020] It should be noted that conc...

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Abstract

The embodiment of the invention discloses a service fault reason information generation method and device, electronic equipment and a computer readable medium. According to one specific embodiment, the method comprises the steps: obtaining to-be-processed service fault information and a pre-generated service directed graph, wherein each node of the service directed graph corresponds to one piece of service information, and a weight value is set between every two nodes connected through a directed line; matching the service fault information in a service directed graph to obtain a target node matched with the service fault information; determining at least one path taking the target node as an initial node; and based on the at least one path, generating service fault reason information corresponding to the service fault information. According to the embodiment, the service fault reason information can be determined more accurately.

Description

technical field [0001] The embodiments of the present disclosure relate to the field of computer technology, and in particular to a method, device, device, and computer-readable medium for generating service failure cause information. Background technique [0002] As the business system provides more and more services, the system becomes more and more complex. Business systems often experience various failures during use. When a failure occurs, it generally relies on the experience of business personnel to find out the cause of the failure. [0003] However, when the above-mentioned method is used to determine the cause of the failure, the following technical problems often exist: [0004] The causes of failures are often varied, and there are often complex internal call logics between services. Therefore, relying on the experience of business personnel is easily affected by subjective factors, and it is difficult to accurately determine the cause of the fault, which in t...

Claims

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Application Information

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IPC IPC(8): G06Q10/10G06Q10/00G06N7/00
CPCG06Q10/103G06Q10/20G06N7/01
Inventor 冯凯
Owner BEIJING JINGDONG ZHENSHI INFORMATION TECH CO LTD
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