Service fault reason information generation method and device, equipment and computer readable medium

Abstract

The embodiment of the invention discloses a service fault reason information generation method and device, electronic equipment and a computer readable medium. According to one specific embodiment, the method comprises the steps: obtaining to-be-processed service fault information and a pre-generated service directed graph, wherein each node of the service directed graph corresponds to one piece of service information, and a weight value is set between every two nodes connected through a directed line; matching the service fault information in a service directed graph to obtain a target node matched with the service fault information; determining at least one path taking the target node as an initial node; and based on the at least one path, generating service fault reason information corresponding to the service fault information. According to the embodiment, the service fault reason information can be determined more accurately.

Description

technical field [0001] The embodiments of the present disclosure relate to the field of computer technology, and in particular to a method, device, device, and computer-readable medium for generating service failure cause information. Background technique [0002] As the business system provides more and more services, the system becomes more and more complex. Business systems often experience various failures during use. When a failure occurs, it generally relies on the experience of business personnel to find out the cause of the failure. [0003] However, when the above-mentioned method is used to determine the cause of the failure, the following technical problems often exist: [0004] The causes of failures are often varied, and there are often complex internal call logics between services. Therefore, relying on the experience of business personnel is easily affected by subjective factors, and it is difficult to accurately determine the cause of the fault, which in t...

AI Technical Summary

Problems solved by technology

[0004] The causes of failures are often varied, and there are often complex internal call logics between services

Therefore, relying on the experience of business personnel is easily affected by subjective factors, and it is difficult to accurately determine the cause of the failure, which in turn affects the normal operation of the business system and the efficiency of business processing

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