Method and system for improving online car-hailing order success rate based on compensation reward
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An online car-hailing and car-hailing technology, which is applied in the payment system, payment system structure, instruments, etc., can solve the problem of driver resource waste, achieve the effect of increasing the order rate, increasing user stickiness, and avoiding driver resource waste
Inactive Publication Date: 2022-04-12
广州宸祺出行科技有限公司
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[0003] In order to overcome the technical defect in the above-mentioned prior art that users tend to cancel orders during the process of dispatching orders or waiting for pick-up
Method used
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Embodiment 1
[0043] First aspect, such as figure 1 As shown, the embodiment of the present invention discloses a method for improving the order rate of online car-hailing based on compensation rewards, including the following steps:
[0044] Step S1: The online car-hailing order in the user terminal is successfully submitted, and the order includes the start location, destination location and expected consumption amount. The server receives the online car-hailing order and distributes it to the online car-hailing driver.
[0045] Step S2: During the process of the server dispatching the online car-hailing order and the online car-hailing driver picks up the car, display the information of the compensation and reward on the user end.
[0046] Specifically, the information of the compensation reward includes: the current waiting duration value, the current compensation reward value, several waiting duration values and corresponding compensation reward values. By viewing the compensation r...
Embodiment 2
[0059] Second aspect, such as figure 2 As shown, the embodiment of the present invention discloses a system for improving the order rate of online car-hailing based on compensation and rewards, including a receiving module M1, a processing module M2, a rewarding module M3, a settlement module M4, an integral module M5, and an exchange module M6, wherein :
[0060] The receiving module M1 is used to receive the online car-hailing order submitted by the client;
[0061] The processing module M2 is used to distribute online car-hailing orders to online car-hailing drivers;
[0062] The reward module M3 is used to set the compensation reward value;
[0063] Settlement module M4 is used to settle online car-hailing orders;
[0064] Integral module M5 is used for calculating waiting duration value conversion and is corresponding waiting integral value;
[0065] The exchange module M6 is used to exchange the points value into coupon rewards.
[0066] By setting up the reward mo...
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Abstract
The invention discloses a compensation reward-based method for improving the online car-hailing order success rate, and the method comprises the following steps: a user side submits an online car-hailing order, and a server receives the online car-hailing order and distributes the online car-hailing order to an online car-hailing driver; in the process that the server distributes the online car-hailing order and the online car-hailing driver receives the car, information of compensation rewards is displayed on the user side; judging whether the online car-hailing order is finished successfully or not; if the order is successfully finished, the compensation reward obtained during the waiting period is used during fee settlement; and if the order is cancelled, the compensation reward obtained during the waiting period is emptied along with the cancelling of the order. According to the invention, the compensation reward available to the order is issued to the user, so that the occurrence probability that the user is unwilling to wait for a long time to cancel the order in the process that the user distributes the online car-hailing order on the server and the online car-hailing driver receives the car due to too long waiting time when the transport capacity is insufficient is reduced, and the user experience is improved. The user stickiness is improved to a certain extent, the order forming rate is improved, and the problem of driver resource waste is avoided.
Description
technical field [0001] The invention relates to the technical field of online car-hailing, in particular to a method and system for improving the order rate of online car-hailing based on compensation and rewards. Background technique [0002] At present, after placing an order on the online car-hailing platform, users often have to wait for a long time from placing an order to boarding the car due to the fact that there are no idle vehicles around, the distance between the order dispatching vehicle is long, traffic jams during the pick-up process, or many traffic lights. They will cancel the order during the order dispatching process or waiting for the pick-up process, and then choose other online car-hailing platforms to place orders or other travel methods. Especially for orders canceled during the pick-up process, a driver has been assigned to the order and is already on the road. If the order is canceled during the cancellation period, the company platform and the drive...
Claims
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Application Information
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