Hotel quality inspection method and device, electronic equipment and storage medium

Abstract

The invention provides a hotel quality inspection method and device, electronic equipment and a storage medium. The method comprises the following steps: generating an inspection table list according to one or more hotel quality inspection tables; creating an inspection task according to the inspection table list; sending the inspection task to an inspection end, wherein the inspection task comprises a plurality of inspection items; receiving options of a plurality of inspection items input by the inspection end; automatically calculating whether each inspection task is qualified or not according to the options; if yes, generating an inspection report; and if not, generating a rectification task according to the unqualified inspection task. According to the invention, the offline quality inspection process of the hotel is online, the time cost for hotel personnel to learn inspection standards is reduced, a series of processes such as inspection, rectification and the like can be connected in series through data, the closed-loop problem solving process is obtained, process supervision can be realized, and the hotel is helped to really realize digital intelligent management.

Description

technical field [0001] The invention relates to the technical field of computer applications, in particular to a hotel quality inspection method, device, electronic device and storage medium. Background technique [0002] Routine inspections and third-party quality inspections based on fixed checklists are an integral part of traditional hotel operations. Each hotel group has many historically inherited and standard inspection items and inspection standards, which involve all aspects of the hotel's daily operation, from the opening quality inspection and equipment acceptance at the beginning of the hotel's establishment, to the MOD (manager onduty) with the daily operation of the hotel. , total shift), TQM (Total Quality Management, total quality management), as well as periodic safety inspections, operational inspections, third-party inspections, etc. [0003] Although these inspection items greatly ensure the operation quality of the hotel, in fact, the complex inspection...

AI Technical Summary

Problems solved by technology

[0003] Although these inspection items have greatly guaranteed the operation quality of the hotel, in fact, the complicated inspection standards and the inspection results kept on paper have also cost the hotel / group a huge cost of personnel and time

The time investment in repeated training of hotel inspection standards brought about by the high turnover of personnel, as well as the additional manpower input required to bring the results of paper inspections online, have become the key to hindering hotel revenue.

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