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System for Managing Customer Orders

a customer order and system technology, applied in the field of customer order system, can solve the problems of not providing the system integration necessary for efficient real-time data management, and none of the foregoing software is integrated to provide an efficient order management system, so as to achieve the effect of efficient receipt of customer orders

Inactive Publication Date: 2006-09-28
LYKES BROTHERS
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Benefits of technology

[0007] The present invention has the ability to efficiently receive customer orders, process them, create appropriate financial records and coordinate this information with the inventory and manufacturing functions to prepare and load consolidated shipment for transportation to a customer. This is accomplished by touching each sub-system's database on a real time basis by horizontal integration of each system to create a harmonious flow of data between systems. This unique concept allows for continual updating of the system over time.

Problems solved by technology

None of the foregoing software is integrated to provide an efficient order management system.
This prior architecture does not provide the necessary system integration for efficient real-time data management.

Method used

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Examples

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Embodiment Construction

[0061] In describing preferred embodiments of the present invention illustrated in the drawings, specific terminology is employed for the sake of clarity. However, the invention is not intended to be limited to the specific terminology so selected, and it is to be understood that each specific element includes all technical equivalents which operate in a similar manner to accomplish a similar process.

I. Order Management

[0062] Referring to FIG. 1, it shows an overall schematic of the order processing data flow, based on an IBM AS / 400 platform. The figure is self-explanatory and will be amplified in the following description of this invention by reference to the specific figures that go into the necessary detail.

[0063] Referring to FIG. 1a, there is shown the software functions resident in the networked AS / 400s and interconnected PCs. The PRISM software resides on AS / 400 1.a., Software 2000 resides on AS / 400 1.b., and Shipment Management System (SMS) software resides on AS / 400 1.c....

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PUM

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Abstract

The system of this invention manages customer orders using vendor supplied software systems interfaced on a real-time basis to touch the data in each system on a real-time basis. In effect, there is horizontal communication between the various components of the system such as inventory, purchasing, order management and receipt, logistics and inventory to have continual data flow without using a vertical software interface. As a result, customer orders are received on a real-time basis using screens that are user friendly to promptly take orders, to verify customer data and to verify the ability to meet those orders. Transmission of documents within the system is minimized thereby making it more efficient, timely and cost efficient.

Description

1. RELATED APPLICATIONS [0001] This application is a continuation of application Ser. No. 09 / 083,681, filed May 22, 1998, which is a continuation of application Ser. No. 08 / 474,970 filed Jun. 7, 1995, now U.S. Pat. No. 5,758,329 issued May 26, 1998, which is a continuation of application Ser. No. 08 / 111,242, filed Aug. 24, 1993, now U.S. Pat. No. 5,666,493 issued Sep. 9, 1997.BACKGROUND OF THE INVENTION [0002] 1. Field of the Invention [0003] The present invention relates to a system for providing efficient management and fulfillment of customer orders in a food processing and distribution environment. More specifically, the invention relates to a system having an order management function, integrated with financial services to process orders promptly and create current and efficient financial records. Likewise the system includes a logistics function for processing orders and consolidating them into appropriate loads for delivery over transportation systems. Integrated in the syste...

Claims

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Application Information

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Patent Type & Authority Applications(United States)
IPC IPC(8): G06Q30/00G06Q10/08G06Q30/02G06Q30/04G06Q30/06G06Q40/00
CPCG06Q10/087G06Q30/0207G06Q30/04G06Q30/0601G06Q30/0617G06Q30/0635G06Q30/0641G06Q40/12
Inventor WOJCIK, CASIMIR M.PRETTO, PAUL A.COURIER, JIMMORROW, BOBWEHRY, JOSEPH R. JR.KUCZYNSKI, PAULEDWARDS, MATT F.SCHNEIDER, MARK A.LOFTUS, THOMAS W.SCHNEIDERS, BRIANBERNARDI, THOMAS C.PELLERIN, CRAIG RAYMONDBUSHAW, RON D.SCHEBELL, MICHAEL LOUISHARTLEY, WILLIAM D.CAPPEL, SHEILAWEISGARBER, KIMBERLYVOGLER, HENRY LEEFERGUSON, LOUIS DUANE
Owner LYKES BROTHERS
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