Telephone switching system, telephone switching method, telephone switching program, telephone switchboard, and management terminal

Abstract

A telephone switching system capable of enabling an administrator to easily change the setting when an illegal outgoing call is detected and the illegal outgoing call is regulated is provided. A telephone switchboard includes a detection section for detecting an occurrence of a predetermined event, an e-mail creation section for creating a notification mail in which a content of the detected event is described, and a transmitting section for transmitting the notification mail, and the management terminal includes a receiving section for receiving the notification mail, an e-mail creation section for creating a reply mail corresponding to the notification mail, and a transmitting section for transmitting the reply mail. Further, the telephone switchboard further includes a receiving section for receiving the reply mail, and a setting section for setting an operation condition for a predetermined operation performed by the telephone switchboard based on the reply mail received.

Description

INCORPORATION BY REFERENCE[0001]This application is based upon and claims the benefit of priority from Japanese patent application No. 2015-248403, filed on Dec. 21, 2015, the disclosure of which is incorporated herein in its entirety by reference.BACKGROUND OF THE INVENTION[0002]1. Technical Field[0003]The present invention relates to a telephone switching system, a telephone switching method, a telephone switching program, a telephone switchboard, and a management terminal. In particular, the present invention relates to a telephone switching system, a telephone switching method, a telephone switching program, a telephone switchboard, and a management terminal for preventing illegal use (or dishonest use).[0004]2. Background Art[0005]Recently, cases in which a malicious third party illegally accesses a telephone switchboard of a company through the Internet and makes an international telephone call or the like through that telephone switchboard by using means for disguising his / he...

AI Technical Summary

Benefits of technology

The present invention provides a system, method, program, and switchboard that can easily change settings when a predetermined event, such as illegal use, is detected and regulated. The goal is to enhance security and prevent unauthorized access to the phone network.

Problems solved by technology

Recently, cases in which a malicious third party illegally accesses a telephone switchboard of a company through the Internet and makes an international telephone call or the like through that telephone switchboard by using means for disguising his / her call as being a call from an extension telephone of the company or means for changing the setting of the telephone switchboard, and then the company is charged a large amount of telephone charges later are occurring one after another.

Further, when access from the Internet is restricted too strictly in order to prevent any illegal use, the usability for legitimate use is impaired.

However, this could also restrict necessary outgoing calls.

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