Method for universal call management platform implementing unconditional forward shifting user connection

A management platform and forwarding technology, which is applied in the direction of telephone communication, electrical components, radio/inductive link selection and arrangement, etc., can solve problems such as loss, trouble, and high requirements for mobile phones, and achieve investment reduction, high implementation risk, and implementation risk small effect

Inactive Publication Date: 2008-12-03
CHINA MOBILE GROUP JIANGSU
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, using the smart phone terminal to realize the incoming call management function through software requires high demands on the mobile phone, and setting incoming call management on the mobile phone terminal is troublesome. If the business needs to be changed, the software of the mobile phone terminal needs to be upgraded. At the same time, once the mobile phone is lost, this function will be lost, which will bring many disadvantages to high-end users when using this function

Method used

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  • Method for universal call management platform implementing unconditional forward shifting user connection
  • Method for universal call management platform implementing unconditional forward shifting user connection
  • Method for universal call management platform implementing unconditional forward shifting user connection

Examples

Experimental program
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Embodiment Construction

[0021] Below in conjunction with accompanying drawing and embodiment the present invention is further described:

[0022] When the user needs to use this service, by adding and registering the unconditional forwarding number on the user's home HLR, the route points to the general incoming call management platform, and all incoming calls are processed by the general incoming call management platform. Networking is attached figure 1 .

[0023] The present invention innovates on the MSRN acquisition technical flow and call connection flow scheme. This scheme mainly adopts new technologies and means such as black and white list technology, call connection means through MSRN, and the like.

[0024] Universal call management platform:

[0025] The general incoming call management platform may refer to a call center with an incoming call management function, and may be a platform such as a secretary desk.

[0026] Black and white list technology:

[0027] Set the do-not-disturb p...

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PUM

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Abstract

The invention adopts a proposal of setting the call forwarding unconditional of users on an HLR. The users use incoming call management and set call forwarding unconditional by a mobile phone terminal; a forwarding unconditional number is a routing code of a common incoming call management platform; when the users are called, an MSC / GMSC of a calling visitor office inquires the HLR, returns forwarding unconditional identification and a forwarding number and triggers a call forwarding unconditional procedure; the MSC / TMSC / GMSC routes a speech channel to the GMSC connected with the common incoming call management platform; the GMSC transmits the speech channel to the common incoming call management platform that extracts a called party, a source called party and a calling party from the reported IAI / IAM information, judges whether a call is an incoming call management call according to a called number and carries out call screening to the calling party according to the source called party; if the screening fails, a warning tone is played to the calling party and the call is released, or transferred to a manual desk for leaving a message. If screening passes, the common incoming call management platform continues to connect the called party; after the called party answers the call, the common incoming call management platform connects the speech channel of a main called party for communication.

Description

technical field [0001] The invention relates to the field of mobile communication services, in particular to a method for realizing unconditional forwarding user connection by a general incoming call management platform. Background technique [0002] With the popularization of mobile phone users, more and more mobile users are violated by harassing calls. For such calls, users are eager to directly refuse to answer the calls. At the same time, for high-end mobile phone users, in addition to answering office calls at work, they also need to answer calls from family and friends. There are some calls that you do not want to answer at any time, such as intermediary or sales calls, and some calls that you must answer at any time, such as calls from relatives and leaders, and some calls are answered in specific scenarios, and in other scenarios. Those who refuse to answer, such as rest scenes do not want to answer calls from general customers. [0003] At present, there are main...

Claims

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Application Information

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IPC IPC(8): H04Q7/38H04M3/436
Inventor 王建汪衣冰童恩魏欣粟菁
Owner CHINA MOBILE GROUP JIANGSU
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