Method and device for collecting client evaluation information and issuing evaluation result

Abstract

The invention discloses a method and device for collecting client evaluation information and issuing an evaluation result, wherein evaluation relates to business reputations, service quality and product quality. The method relates to that through establishing of a client evaluation management system, in the system a unique trading identification code is adopted to assist a client in evaluating merchant reputations, the service quality and the product quality with the method of mobile phone short messages and the like, and by utilization of a business reputation card device and an Internet, merchant evaluation result information is issued dynamically. The device is the business reputation card which dynamically issues the merchant business reputations, wherein the business reputation card at least comprises a communication module, a computing information managing module and an electronic displaying unit. The method and device for collecting the client evaluation information and issuing the evaluation result mainly solves the problems that the client has difficulty in collecting the evaluation information of the business reputations, the service quality and the product quality of a merchant, and the information of the business reputations, the service quality and the product quality is seriously asymmetrical between the client and the merchant, wherein the problems widely exist in economic activities.

Description

technical field [0001] The present invention relates to a method and device for collecting business reputation, service quality, and product quality evaluation information and releasing evaluation results, in particular to a technical method and device for business reputation evaluation, service quality, product quality evaluation, and evaluation result information release for transactions in the non-e-commerce field. device. Background technique [0002] Business reputation is the cornerstone of social and economic activities, and its importance cannot be repeated. Under the current market economy conditions, the number of economic activities is growing rapidly, and the geographical span is also increasing. In frequent economic activities, the opportunities for individuals and businesses to purchase products or services from unfamiliar merchants are also greatly increased. Because the transmission of business reputation information is basically in the original state of "w...

AI Technical Summary

Problems solved by technology

[0005] The purpose of the present invention is to provide a method and a device for collecting customer's business reputation, service quality, and product quality evaluation information of merchants, and releasing the reputation evaluation results in the most intuitive way, so as to solve the problems of business reputation evaluation and service quality evaluation. Difficulty in information collection, serious asymmetry of credit information between customers and merchants