Converged communication system

A technology that integrates communication and communication services, applied in the field of integrated communication systems, can solve the problems of increased construction and management costs, disrupted daily arrangements of enterprises, and inability to circulate data and information, and achieve the effect of reducing maintenance costs and management costs.
CN103269408AInactive Publication Date: 2013-08-28SICHUAN ZHIXING ELECTRONICS TECH CO LTD
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Patent Information

Authority / Receiving Office
CN ยท China
Current Assignee / Owner
SICHUAN ZHIXING ELECTRONICS TECH CO LTD
Publication Date
2013-08-28
Estimated Expiration
Not applicable ยท inactive patent

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Abstract

The invention discloses a converged communication system which comprises a communication service terminal and a communication terminal. The communication service terminal comprises an integrated network communication server, a communication application service layer, a service customization layer and a core management layer. The communication application service layer comprises a secondary development SDK, a call center communication module, a video session module, an instant message communication service module and a video monitoring module. The core management layer comprises a monitoring site management module, an account management module, an online address book management module and a dialing configuration module. The communication terminal comprises an independent communication terminal and a service integration plug-in. The service integration plug-in comprises a service integration video session terminal and a plug-in. Three video session modes are provided through integration of an API and a service system. The converged communication system can fuse services effectively and meet all kinds of demands integrally; a secondary development interface of the service integration plug-in enables a user to use a platform more flexibly; the converged communication system has super-strong expansibility, and sustainability of software is improved greatly.
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Description

Technical field

[0001] The invention relates to a communication system, in particular to a converged communication system. Background technique

[0002] With the continuous improvement of social informatization, network communication services are increasing rapidly, and the demand for network communication by enterprises is also increasing. However, the current communication situation of enterprises is not optimistic. Single communication functions, difficult business integration, inflexible communication methods, overall difficulty in management, and high consumption costs have all become problems for enterprise communication, which makes the integrated management of enterprises abnormal. It is cumbersome and cannot achieve faster business work at all.

[0003] All the disadvantages of the existing technology:

[0004] 1. Single communication function. Although traditional communication services have achieved certain results in their respective fields (high quality and stable ser...

Claims

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