Universal home appliance repair system

Abstract

The invention discloses a universal home appliance repair system. The universal home appliance repair system has the advantages that home appliance repair reporters can use the universal home appliance repair system on Web sides, IOS (internet work operating system) sides and Android sides without registration or login, and only need to select brands of home appliances, the types of the home appliances and the models of the home appliances and fill in contact information, names and addresses of the home appliance repair reporters are non-required items; home appliance manufacturers or official repair agents of the home appliance manufacturers can log in the universal home appliance repair system, check and process repair requests and add new home appliance type and model information after registration and authentication, and completion states can be labeled in the system after the home appliances are repaired; the system can be connected with repair systems of the home appliance manufacturers or the repair agents officially recognized by the home appliance manufacturers, information can be exchanged among the universal home appliance repair system and the repair systems of the home appliance manufacturers or the repair agents, for example, repair requests of the universal home appliance repair system can be transmitted to the repair systems of the home appliance manufacturers or the repair agents officially recognized by the home appliance manufacturers, and information of completed repair can be transmitted by the repair systems of the home appliance manufacturers or the repair agents officially recognized by the home appliance manufacturers to the universal home appliance repair system; the brands of mainstream home appliances in domestic markets are integrated, and purposes of reducing the repair report cost, improving the repair report efficiency, establishing excellent service images of the brands of the home appliances and promoting social harmony can be achieved.

Description

technical field [0001] The invention relates to the collection and processing of home appliance maintenance requests, in particular to the collection and processing of maintenance request information of numerous brands, types and models of home appliances. Background technique [0002] With the rapid development of my country's national economy, people's living and economic standards continue to improve, and every household has many domestic and foreign brands of household appliances, such as televisions, refrigerators, air conditioners, washing machines, range hoods, etc.; and the brand, model There are many; and due to the difference in the service life, usage, care, and even quality of household appliances, there are often situations where home appliances need to be repaired; in the process of repairing, the common problems are as follows: [0003] First, because there are many brands of home appliances in the family, when a home appliance breaks down and needs to be repa...

AI Technical Summary

Problems solved by technology

[0007] In order to overcome the deficiencies of existing maintenance systems or channels, the present invention proposes the concept of a general system for home appliance maintenance

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