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40results about How to "Improve service image" patented technology

Electric marketing metering mobile application system and work method thereof

An electric marketing metering mobile application system and a work method thereof relate to a metering system. Traditional managing software which can only be used in a local area network of an electric power company greatly restrains site communication and improvement of the service quality. The electric marketing metering mobile application system comprises an upper computer and a portable handheld set. The handheld set is provided with a wireless communication module, a task receiving module, a route planning module, a metering module and a site data uploading module. The upper computer is provided with a BOSS professional system. The BOSS professional system is provided with a mobile operation platform module, a wireless communication module, a task arranging module, a metering data receiving module and an abnormal reason processing module. The technical scheme of the electric marketing metering mobile application system brings convenience to assert managers to quickly process assert managing practice, achieves mobile operation of assert management and removes limit of the site hardware environment.
Owner:STATE GRID ZHEJIANG ELECTRIC POWER +2

Express deliver order scrambling system and method

The invention belongs to the technical field of the express deliver industry, and particularly relates to an express deliver order scrambling system and an express deliver order scrambling method. The express deliver order scrambling system comprises a client mobile terminal, a courier mobile terminal, a database server and an application server, wherein the client mobile terminal and the courier mobile terminal are both connected with the application server through wireless transmission; the database server is connected with the application server. By adopting the express deliver order scrambling system and the express deliver order scrambling method, for express deliver companies, couriers can pick up express parcels on the way, so that the on-road time is shortened, the efficiency is improved, and particularly for small-size express delivery companies, a window for demonstrating self capability is available, and the competitiveness is improved; for clients, orders can be made relatively and conveniently, that is, orders can be made by self through WeChat, the time waste caused by the situation that the telephone of an express delivery company cannot be got through is reduced, and the time for waiting for couriers to pick up the parcels can be shortened for the clients.
Owner:BEIJING MAIBO TECH

Electric marketing service expansion mobile application system and work method thereof

Provided are an electric marketing service expansion mobile application system and a work method thereof. . Traditional managing software which can only be used in a local area network of an electric power company greatly restrains site communication and improvement of the service quality. The electric marketing service expansion mobile application system comprises an upper computer and a portable handheld set. The handheld set is provided with a wireless communication module, a task receiving module, a route planning module, a customer information inquiring module, a power grid information inquiring module, a service expansion processing module and a site data uploading module. The upper computer is provided with a BOSS professional system. The BOSS professional system is provided with a mobile operation platform module, a service expansion data receiving module and a work order processing module. The technical scheme of the electric marketing service expansion mobile application system changes an interactive traditional operation method of going back and forth between a site and the BOSS system for many times, achieves space extension and time expansion of marketing service expansion work and improves the work efficiency and the service level again.
Owner:STATE GRID ZHEJIANG ELECTRIC POWER +2

Visible self-service terminal

The invention relates to a visible remote interactive self-service terminal capable of processing full-service and meeting requirements of manual intervention services as well as simple self services.The visible self-help service terminal comprises a control host machine, a remote voice and video system, a remote command interactive system, an account number reading and writing system, an identity authentication system and a financial business providing system, wherein the remote voice and video system is used for performing remote voice and video interaction with a manual service terminal; the remote command interactive system is used for performing interaction with the manual service terminal and a bank service background terminal; and the account number reading and writing system, theidentity authentication system and the financial business providing system can meet service requirements. A command system of the manual service terminal is used for performing command control on theremote self-service terminal; and the account number reading and writing system and the identity authentication system perform certificate authority through the bank service background terminal. The introduction of the remote voice and video system ensures that the self-help service terminal is safer and meets more service requirements.
Owner:GRG BAKING EQUIP CO LTD

Electricity fee sensitive user analysis method based on stacking and bagging algorithms

The invention discloses an electricity fee sensitive user analysis method based on stacking and bagging algorithms. The electricity fee sensitive user analysis method comprises steps of using an optimal zone algorithm to solve problems of nonequilibrium and intolerance and construct a training set and a testing set according to electricity fee sensitive classification targets and on the basis of multiple core business indexes of an electricity fee sensitive original data table, further subdividing related core business structuralized characteristics based on electricity fee sensitivity, using a stacking method to construct an electricity sensitive primary model on the basis of nonstructural text characteristics of particles and word frequency statistics, generating extended stacking characteristics for each sample, combining characteristics of the two as an integral input, using a bagging algorithm and a vote algorithm to construct an electricity fee sensitivity secondary model on the training set and the testing set, using a trained model to perform prediction on a verification set and verifying during practical business. The Electricity fee sensitive user analysis method based on stacking and bagging algorithms can improve mastery degree of an electric power company about electricity fee sensitivity of the user, and is beneficial for providing differential and specific quality power supply service.
Owner:MERIT DATA CO LTD

Electric marketing checking mobile application system and working method thereof

An electric marketing checking mobile application system and a working method thereof relate to a check system. Traditional managing software which can only be used in a local area network of an electric power company greatly restrains site communication and improvement of the service quality. The electric marketing checking mobile application system comprises an upper computer and a portable handheld set. The handheld set is provided with a wireless communication module, a task receiving module, a suspected problem testing module, a route planning module, an inquiring module, a site processing module and a site data uploading module. The upper computer is provided with a BOSS professional system. The BOSS professional system is provided with a mobile operation platform module, a wireless communication module, a task arranging module, a check data receiving module and a check work order processing module. The technical scheme of the electric marketing checking mobile application system achieves service check and more accurate judgment, analysis and guidance of professional managing workers to the work process and the work quality of site operation. Thus, the quality of the site check work is effectively guaranteed.
Owner:STATE GRID CORP OF CHINA +2

Method for optimizing power-failure plan based on genetic algorithm

The invention discloses a method for optimizing a power-failure plan based on a genetic algorithm. The power-failure plan is optimized for a distribution network, and a multi-target and multi-constraint plan model is established. The multi-target and multi-constraint plan model mainly comprises a plurality of optimization targets and a plurality of constraints, wherein the optimization targets comprise (1) power supply reliability maximization, (2) safety risk minimization, (3) working capacity balance maximization and (4) power-failure time adjustment amount minimization; and the constraints comprise (1) a same-pole failure-accompanying constraint, (2) a double-power supply constraint, (3) a power supply guaranteeing constraint, (4) a load transfer-supply over-load constraint and (5) a working capacity non-exceeding constraint. On the basis of the multi-target and multi-constraint plan model, the method comprises the following steps of: solving by using a simulated annealing algorithm; coding a decision variable Bik into a character string of which the length is i*k; randomly generating N solutions which serve as initial groups, and evaluating the performance of each solution; and performing operation for G times, evaluating the performance of each solution in the group, and returning an optimal solution.
Owner:JIAXING ELECTRIC POWER BUREAU +1

A method and apparatus for taxi drive face recognition system

The invention provides a method and apparatus for taxi drive face recognition system including taxis and taxi enterprise management platforms, A cent console is arranged in that taxi, driver 's seat and back seat, the aforementioned central console, The driver seat and the rear seat are arranged sequentially from the front to the back, and the center console is provided with a vehicle-mounted terminal device, wherein the vehicle-mounted terminal device comprises a multimedia module, a driver face recognition APP, and the driver face recognition APP comprises a face information database, a facerecognition algorithm resource database, a taxi industry face recognition algorithm and a fault-tolerant module. Through the organic combination of artificial intelligence algorithm and face recognition technology, the invention uses the internet of things technology to break through the connection between the vehicle terminal equipment, the vehicle camera and the taxi enterprise management platform, so as to create a brand-new taxi industry driver face recognition system. Can fully and effectively monitor the non-staff drivers to participate in the operation of the situation, to help taxi enterprises to rebuild a good image of service.
Owner:广州智体科技有限公司

Polite hang-up service system and hang-up method

The invention relates to a polite hang-up service system and a hang-up method. The polite hang-up service system comprises a mobile switching center / service switching point (MSC / SSP), a polite hang-up platform, a calling mobile phone and a called mobile phone, when a user of the called mobile phone rejects the calling of a user of the calling mobile phone, after relevant hang-up reason is selected, the system transfers the calling to the polite hang-up platform, the polite hang-up platform broadcasts relevant hang-up reason or transmits relevant short message to the user of the calling mobile phone according to the choice of the user of the called mobile phone, so that the user of the calling mobile phone can know the hang-up reason of the user of the called mobile phone, and the application of the mobile phone is more humanized.
Owner:BEIJING YASHANG TIANXIA INFORMATION CONSULTING

Multifunctional chair for barbershops

The invention discloses a multifunctional chair for barbershops. The chair comprises a seat plate and a back plate which are hinged by a hinge, wherein the back plate can rotate around the hinge, the lower side of the seat plate is connected with a power device which can be used for controlling the black plate to rotate around the hinge; the rear side of the back plate is connected with a slideable water tank; the lower side of the seat plate is connected with a power device which can be used for controlling the black plate to rotate around the hinge, and the rear side of the back plate is connected with a slideable water tank, so that when the hairs of a customer are washed, the back plate can be driven to rotate downwards and outwards to a proper position by controlling the power device, the water tank is pulled out, the customer lies down, and the hairs can be washed; wastewater generated during hair washing can be discharged from a water discharging pipe at the lower side of the water tank; when the hair washing is finished, the water tank is pushed back, the power device drives the back plate to rotate reversely to reset, and then the following hairdressing operation is performed. Pieces of furniture used for hair washing and hairdressing are integrated into a chair, so that the area requirements on the barbershop are greatly reduced, the barbershop rent cost of a barbershop owner is reduced, the furniture investment cost is reduced, and the manpower cost is also saved.
Owner:易贤甫

Automatic driver examination and evaluation system

The invention discloses an automatic driver examination and evaluation system. The system comprises an alcohol detector, a camera 1, a camera 2, vehicle-mounted terminal equipment and a server; the system is in butt joint with a bus shift scheduling platform system, and is used for receiving running vehicles, shifts and corresponding driver photos of all stations on the same day pushed by a scheduling platform, and issuing the running vehicles, shifts and corresponding driver photos to alcohol detectors configured in the stations; through the automatic bus assessment system, the driver assessment efficiency is improved, the labor cost is saved, the driver performance is comprehensively evaluated from multiple dimensions, and the accuracy and objectivity of the assessment result are also ensured; meanwhile, the comprehensive service level of a bus or a bus is improved, the working enthusiasm and subjective initiative of a driver are aroused, and the occurrence of violation behaviors is reduced.
Owner:南京行者易智能交通科技有限公司

Multilanguage digital menu apparatus

The invention relates to the field of electronic technology, in particular to a multilanguage digital menu apparatus. The apparatus comprises a 32bit high performance embedded processor, a storage unit with a capacity of over 32M, a liquid crystal display screen of a size of 7 inches, a touch screen, a wi-fi wireless network card, a peripheral extension interface, a loudhailer, keystrokes and a switch. By using the apparatus, a customer can conveniently get various services in a meal ordering process. By using the apparatus, a hotel manager can conveniently increase, decrease and adjust information on the class, price, picture and the like of the cooking styles in a menu at any time, and transmit the information on the dishes to customers in real time. Because the apparatus has a characteristic of supporting multiple languages, a foreign customer can order meals without troubles. The apparatus realizes the digitalization and paperless effect of a catering system, is convenient and environment-friendly and greatly promotes the service image and service quality of hotels.
Owner:奥琦玮信息科技(北京)有限公司

Electronic government affair queuing system

The invention belongs to the field of design information systems, and particularly relates to an electronic government affair queuing system. The electronic government affair queuing system is different from an existing reservation system. Reservation waiting time is arranged more reasonably by counting a duration that each service is handled at each window and calculating an average handling duration of each service; a client selects the type of a service to be handled, then makes a preregistration the service and waits for a queue; each window accumulates the average handling durations of all the services according to a queuing quantity to obtain a total handling time length; a queuing machine preferentially pushes the window with the minimum total time length for working, and prints a number ticket of the window for handling and a ticket of forecast waiting time to the client; the waiting time is definitely prompted to the client, and the client can reasonably arrange the time of arrival and the handling time according to the time for handling the service and the prompted waiting time; meanwhile, the office efficiency of a worker at each window is checked by comparing the average handling duration of the service with an actual handling duration of the service; compared with a conventional queuing method, the electronic government affair queuing system is more efficient and accurate.
Owner:中电万维信息技术有限责任公司

Method and device for anti-monitoring behavior identity system in taxi industry

The invention provides a method and device for an anti-monitoring behavior identity system in a taxi industry. The device comprises a taxi, wherein a GPS antenna is mounted outside the taxi; a centercontrol table, a seat I, a seat II and a seat III are mounted in the taxi; a vehicle-mounted meter and vehicle-mounted terminal equipment are mounted at the top of the center control table through bolts; the vehicle-mounted terminal equipment is arranged on the side of the vehicle-mounted meter, and comprises a multimedia player and an anti-monitoring behavior identification APP; and the anti-monitoring behavior APP comprises a fault tolerance module, a taxi cover camera recognition algorithm logic module, a human face recognition algorithm resource library, and a vehicle speed monitoring module. The method and device for the anti-monitoring behavior identity system in the taxi industry are the first in the industry, through the application of an artificial intelligence algorithm and an internet of things technology to realize the interconnection and intercommunication between the vehicle-mounted terminal equipment, the vehicle-mounted camera and the taxi enterprise management platform, a brand-new anti-monitoring behavior identity system in the taxi industry is created to help taxi enterprises to move towards automation, intelligence and informatization of supervision.
Owner:广州智体科技有限公司

Wire fencing rotating passing mount

The invention discloses a wire fencing rotating passing mount. The wire fencing rotating passing mount comprises an inserting base and post mounts, wherein a post limit groove is formed in the top of the inserting base, two opposite fixing lugs are respectively arranged on the two sides of the top of the inserting base, the post mounts are arranged on the fixing lugs, and the bottom end of a fencing post of a wire fencing penetrates through the post mounts and is positioned in the post limit groove. The wire fencing rotating passing mount has the advantage that through the mode of combining the fencing post with the inserting base, the wire fencing is rotated for 90 degrees by the fencing post with the inserting base as a fulcrum and can be automatically locked. The wire fencing rotating passing mount ensures that vehicles, passengers or livestock safely, conveniently and rapidly pass the wire fencing, the passing time is shortened, the passing rate is improved, and the efficiency of power line maintenance in a pasturing area is improved. After vehicles, passengers or livestock pass, the wire fencing can return to the original form, other vehicles cannot find or pass, and the device ensures the integrity of the wire fencing and protects the interests of shepherds.
Owner:阿拉腾格日勒

Multi-function service system for catering very important person (VIP) rooms

The invention relates to a multi-function service system for very important person (VIP) rooms, which comprises a room VIP server and a plurality of room VIP service terminals connected with the room VIP server. The room VIP server comprises a customer personal information module, a data synchronism module, a dish information module, a data analysis and mining module and an audio-video document library module. Each room VIP service terminal comprises a customer service module, a broadcast and advertisement module, an audio-video playing module and a dish displaying module. The multi-function service system for the VIP rooms has the advantages that a catering room smart VIP service platform composed of the room VIP service terminals and the room VIP server can provide accurate and intimate service and more accurate dish information for customers, therefore the service image and the quality of hotels are substantially improved.
Owner:奥琦玮信息科技(北京)有限公司

Image forming device

This invention pertains to an image formation device in which a fax unit can be made to receive a fax signal normally even after the expiration of a maintenance service. If a comparison performed by a comparison unit indicates that a paper usage amount has reached or exceeded a limiting paper amount, an operation control unit controls this image formation device such that an image formation unit only activates when a fax unit receives a fax signal. A user can thereby be easily made aware of the fact that a maintenance service has expired, and the user can thus promptly contact a maintenance-service provider and have a final maintenance service performed on the image formation device, making it possible to maintain the best possible performance from beginning to end. Another aspect is that the user can continue to use the fax unit normally and send and receive faxes even after the expiration of the maintenance service, preventing the user from being unable to receive important faxes and preventing delays in the user's fax operations.
Owner:RICOH KK

Universal home appliance repair system

The invention discloses a universal home appliance repair system. The universal home appliance repair system has the advantages that home appliance repair reporters can use the universal home appliance repair system on Web sides, IOS (internet work operating system) sides and Android sides without registration or login, and only need to select brands of home appliances, the types of the home appliances and the models of the home appliances and fill in contact information, names and addresses of the home appliance repair reporters are non-required items; home appliance manufacturers or official repair agents of the home appliance manufacturers can log in the universal home appliance repair system, check and process repair requests and add new home appliance type and model information after registration and authentication, and completion states can be labeled in the system after the home appliances are repaired; the system can be connected with repair systems of the home appliance manufacturers or the repair agents officially recognized by the home appliance manufacturers, information can be exchanged among the universal home appliance repair system and the repair systems of the home appliance manufacturers or the repair agents, for example, repair requests of the universal home appliance repair system can be transmitted to the repair systems of the home appliance manufacturers or the repair agents officially recognized by the home appliance manufacturers, and information of completed repair can be transmitted by the repair systems of the home appliance manufacturers or the repair agents officially recognized by the home appliance manufacturers to the universal home appliance repair system; the brands of mainstream home appliances in domestic markets are integrated, and purposes of reducing the repair report cost, improving the repair report efficiency, establishing excellent service images of the brands of the home appliances and promoting social harmony can be achieved.
Owner:广州七七八二信息科技有限公司

Power marketing copy mobile application system and working method thereof

A power marketing copy mobile application system and a working method thereof relate to a copy system. The traditional management software which can be used only within the coverage of the local area network of the power company seriously hampers the improvement of the quality of live exchange and service. The system comprises a principal computer and a portable handset. The handset is provided with a wireless communication module, a task receiving module, a route planning module, a meter reading module, and a field data uploading module. The principal computer is provided with a BOSS professional system which is composed of a mobile operation platform module, a wireless communication module, a task arrangement module, a meter reading data receiving module, and a cause-of-abnormality processing module. By adopting the technical scheme, the situation in which a user needs to go to and come back from the office in order to upload or download data is avoided, and the work efficiency of copying personnel is improved effectively.
Owner:STATE GRID CORP OF CHINA +2

Potable smart electric meter fault handling terminal

The invention discloses a potable smart electric meter fault handling terminal. The potable smart electric meter fault handling terminal comprises a CPU, a keyboard, a memorizer, an IC card interface, a display screen, an SAM card interface, a printer and a wireless module. The keyboard and the output end of the IC card interface are respectively connected with the input end of the CPU in a one-way mode; the memorizer and the wireless module are connected with the CPU in a double-way mode; the input end of the display screen is connected with the output end of the CPU in a one-way mode; the wireless module is connected with a grid computer data platform in a double-way mode through a GPRS network and a PSTN or an ADSL; the output end of the SAM card interface is connected with the input end of the CPU in a one-way mode; the input end of the printer is connected with the output end of the CPU in a one-way mode. The potable smart electric meter fault handling terminal has the advantages of being small in size, low in weight, and suitable for a desktop as well as mobile application, and thoroughly solving the problems that electricity card failure can not be removed in the spot and a card is inserted in a meter to sell electricity in a movable mode in the spot.
Owner:STATE GRID CORP OF CHINA +2

Passimeter of train ticket with true name

InactiveCN101231762BEasy to buy ticketsEasy ticket collectionMachines for printing and issuing ticketsCard readerParallel port
The invention discloses a real-name train ticket vendor which can sell a ticket to a person with a secondary resident ID card and a mobile telephone two-dimensional code. The invention is characterized in that a general control computer, a signal control, a bank card reader, a document printer, a secondary resident ID card reader, a two-dimensional code scanner, a railway ticket printer and a ticket issuing mechanism are arranged in a housing. A housing panel is provided with an LCD screen, an operating keyboard and so on. The railway ticket printer is connected with parallel ports of the general control computer. Other devices are connected with a plurality of serial ports of the general control computer through lines of communication. The general control computer is connected with a bankhost computer and a railway ticket center database through a bank front end processor and a train ticket front end processor, respectively. The invention is integrated with the train ticket real-namesystem and purchase of the ticket with the secondary resident ID card and the mobile phone, train ticket scalpers are prevented from acting in a disorderly manner.
Owner:北京世纪奥通科技有限公司

Parking guiding system

InactiveCN113808431AConvenient classification parkingReduce the phenomenon of random parkingIndication of parksing free spacesParking areaNew energy
The invention discloses a parking guiding system which is mainly composed of a large vehicle parking area, a rest area, a medium vehicle parking area, a small vehicle parking area, a new energy vehicle parking area, a license plate recognition module, a multi-stage parking space guidance display screen, a geomagnetic parking space detection module and a central control room. According to the parking guiding system, various vehicles can be parked in different areas, and classified parking of the vehicles is facilitated; vehicles entering a service area are guided in a classified mode and accurately guided to the designated parking areas, the phenomenon that the vehicles are parked and placed disorderly in the service area is effectively reduced, meanwhile, potential safety hazards caused by disorderly parking and placing of the vehicles are avoided, the management pressure of service area managers on the service area is relieved, the service image of the service area is improved, normal access of vehicles is ensured, collision between the vehicles caused by disorder is avoided, and unnecessary economic losses are reduced; and the information of vehicles entering the service area can be collected and stored, and vehicle management is more convenient.
Owner:GUANGDONG FEIDA TRAFFIC ENG CO LTD

A Genetic Algorithm-Based Optimization Method for Outage Plan

A genetic algorithm-based power outage plan optimization method, which aims at the distribution network power outage plan optimization, and establishes the following multi-objective constraint programming model, mainly including: 1. Multiple optimization objectives: (1) Maximize power supply reliability; (2) ) Minimize safety risk; (3) Maximize workload balance; (4) Minimize power outage time adjustment; 2. Multiple constraints: (1) Same pole accompanying stop constraint; (2) Dual power supply constraint; (3) ) guarantee power supply constraint; (4) load transfer overload constraint; (5) workload not exceeding the limit constraint; on this basis, the simulated annealing algorithm is used to solve the problem, and the process is: encode the decision variable Bik into A string of i*k; randomly generate N solutions as the initial population, evaluate the performance of each solution; perform G operations, evaluate the performance of each solution in the population, and return the optimal solution among them.
Owner:JIAXING ELECTRIC POWER BUREAU +1

Mobile application system and working method of electric power marketing industry

Provided are an electric marketing service expansion mobile application system and a work method thereof. . Traditional managing software which can only be used in a local area network of an electric power company greatly restrains site communication and improvement of the service quality. The electric marketing service expansion mobile application system comprises an upper computer and a portable handheld set. The handheld set is provided with a wireless communication module, a task receiving module, a route planning module, a customer information inquiring module, a power grid information inquiring module, a service expansion processing module and a site data uploading module. The upper computer is provided with a BOSS professional system. The BOSS professional system is provided with a mobile operation platform module, a service expansion data receiving module and a work order processing module. The technical scheme of the electric marketing service expansion mobile application system changes an interactive traditional operation method of going back and forth between a site and the BOSS system for many times, achieves space extension and time expansion of marketing service expansion work and improves the work efficiency and the service level again.
Owner:STATE GRID ZHEJIANG ELECTRIC POWER +2

image forming device

This invention pertains to an image formation device in which a fax unit can be made to receive a fax signal normally even after the expiration of a maintenance service. If a comparison performed by a comparison unit indicates that a paper usage amount has reached or exceeded a limiting paper amount, an operation control unit controls this image formation device such that an image formation unit only activates when a fax unit receives a fax signal. A user can thereby be easily made aware of the fact that a maintenance service has expired, and the user can thus promptly contact a maintenance-service provider and have a final maintenance service performed on the image formation device, making it possible to maintain the best possible performance from beginning to end. Another aspect is that the user can continue to use the fax unit normally and send and receive faxes even after the expiration of the maintenance service, preventing the user from being unable to receive important faxes and preventing delays in the user's fax operations.
Owner:RICOH KK

A visual voice intercom system for vtm machine

ActiveCN106375701BCordial and reliable sensesGood serviceTwo-way working systemsVisibilityVoice communication
The invention discloses a visual intercom system for a VTM machine. The visual intercom system comprises: a device side used for initiating a visual voice intercom request, collecting user image information and user voice information, forwarding the user image information and the user voice information, and receiving and playing service image information and service voice information; a server side used for receiving the information sent by the device side and forwarding the information to an agent side, receiving the information sent by the agent side and forwarding the information to the device side; and the agent side used for receiving the intercom request information, sending communication connection information to the server side, receiving and playing the user image information and the user voice information, and collecting and forwarding the service image information and the service voice information. The device side sends the visual voice intercom request to the agent side, the agent side accepts the request and sends the communication connection information, the device side and the agent side separately collect image information via camera units and play the image information via imaging units, image communication is completed with the voice communication of the device side and the agent side at the same time, visual voice intercom is realized, and the defect that the current intercom system does not support visibility is compensated.
Owner:GUANGZHOU KINGTELLER ATM TECH

Visual intercom system for VTM machine

ActiveCN106375701ACordial and reliable sensesGood serviceTwo-way working systemsVisibilityVoice communication
The invention discloses a visual intercom system for a VTM machine. The visual intercom system comprises: a device side used for initiating a visual voice intercom request, collecting user image information and user voice information, forwarding the user image information and the user voice information, and receiving and playing service image information and service voice information; a server side used for receiving the information sent by the device side and forwarding the information to an agent side, receiving the information sent by the agent side and forwarding the information to the device side; and the agent side used for receiving the intercom request information, sending communication connection information to the server side, receiving and playing the user image information and the user voice information, and collecting and forwarding the service image information and the service voice information. The device side sends the visual voice intercom request to the agent side, the agent side accepts the request and sends the communication connection information, the device side and the agent side separately collect image information via camera units and play the image information via imaging units, image communication is completed with the voice communication of the device side and the agent side at the same time, visual voice intercom is realized, and the defect that the current intercom system does not support visibility is compensated.
Owner:GUANGZHOU KINGTELLER ATM TECH
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