Visible self-service terminal

Abstract

The invention relates to a visible remote interactive self-service terminal capable of processing full-service and meeting requirements of manual intervention services as well as simple self services.The visible self-help service terminal comprises a control host machine, a remote voice and video system, a remote command interactive system, an account number reading and writing system, an identity authentication system and a financial business providing system, wherein the remote voice and video system is used for performing remote voice and video interaction with a manual service terminal; the remote command interactive system is used for performing interaction with the manual service terminal and a bank service background terminal; and the account number reading and writing system, theidentity authentication system and the financial business providing system can meet service requirements. A command system of the manual service terminal is used for performing command control on theremote self-service terminal; and the account number reading and writing system and the identity authentication system perform certificate authority through the bank service background terminal. The introduction of the remote voice and video system ensures that the self-help service terminal is safer and meets more service requirements.

Description

technical field [0001] The invention relates to a self-service terminal, in particular to a self-service banking service terminal with a remote interactive function. Background technique [0002] With the development of the economy, people have more and more financial business needs in their daily lives. Traditional financial service methods can no longer meet the ever-increasing business needs. In response to this demand, self-service financial service tools have been produced to solve the problem of insufficient capacity of traditional financial services. Automated teller machines are widely used in self-service financial server equipment, which has the advantage of self-service all-weather service. The use of this method greatly solves the dependence of bank customers on the traditional financial service method - manual service at the counter, so that bank tellers can handle businesses with higher added value. [0003] The opening cost of traditional bank outlets is re...

AI Technical Summary

Problems solved by technology

[0004] Although the current automatic teller machines can meet the needs of self-service financial services, their deployment also needs to consider safety issues, and there are also problems in the safety of self-service devices in relatively remote areas.

In addition, the business that the current automatic teller machine can handle is relatively simple, financial business that does not require manual inspection, and the business that requires manual intervention can only be handled manually at a bank branch

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