Polite hang-up service system and hang-up method

A business system and polite technology, applied in communication supplementary services, electrical components, wireless communication, etc., can solve the problems of complex business system construction, inconvenient answering, and inability to report the reason.

Inactive Publication Date: 2012-10-03
BEIJING YASHANG TIANXIA INFORMATION CONSULTING
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

At this time, the called user should switch to the input interface, enter the number corresponding to the reason for hanging up, and then press the send button, because it takes several times to press the button (each person's proficiency is different, and the length of time is different), plus the time for establishing the USSD data channel, It must take more than 20 seconds for the platform to receive the user's choice, so the IVR system can only broadcast in general: "It is not convenient for the other party to answer your call", and cannot report the specific reason. Resend an explanation text message to the calling party
Another disadvantage is that the construction of this business system is very complicated, requiring operators to adjust and cooperate with multiple systems

Method used

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  • Polite hang-up service system and hang-up method
  • Polite hang-up service system and hang-up method
  • Polite hang-up service system and hang-up method

Examples

Experimental program
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Embodiment Construction

[0046] The invention discloses a polite on-hook service system, comprising: a mobile switching center / service switching point MSC / SSP; a polite on-hook platform;

[0047] The calling mobile phone is used to initiate a call to the called host through MSC / SSP;

[0048] The called mobile phone, in addition to the existing smart phone functions, is also equipped with an on-hook module; it is characterized in that:

[0049] Wherein the on-hook module provides an on-hook interface for the called mobile phone user and displays commonly used on-hook reasons to the called mobile phone user, for enabling the called mobile phone user to select a corresponding on-hook reason;

[0050] After the called mobile phone user selects the reason for hanging up, the hanging up module uploads the user's choice to the polite hanging up platform through the mobile data network, and at the same time transfers the call to the polite hanging up platform through the busy setting mode...

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Abstract

The invention relates to a polite hang-up service system and a hang-up method. The polite hang-up service system comprises a mobile switching center / service switching point (MSC / SSP), a polite hang-up platform, a calling mobile phone and a called mobile phone, when a user of the called mobile phone rejects the calling of a user of the calling mobile phone, after relevant hang-up reason is selected, the system transfers the calling to the polite hang-up platform, the polite hang-up platform broadcasts relevant hang-up reason or transmits relevant short message to the user of the calling mobile phone according to the choice of the user of the called mobile phone, so that the user of the calling mobile phone can know the hang-up reason of the user of the called mobile phone, and the application of the mobile phone is more humanized.

Description

technical field [0001] The invention relates to a polite on-hook service system, in particular to a polite on-hook service system and an on-hook method used in a mobile phone network. Background technique [0002] With the development of communication, it is convenient to communicate anytime and anywhere, but it also introduces a little trouble. When two people make a call, the called party is always "passive". Especially with the popularity of personal mobile communications, the place and time of the call are no longer limited to office and working hours. The called party is often in meetings, meeting customers, driving, etc. Before entering this kind of scene, many people will forget to set the mobile phone to silent or dare not set it to silent because they are afraid of missing an important call. It is impolite to hang up directly, and answering or not answering at this time will affect the atmosphere and feelings , The most fearful situation is that I want to answer po...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04W4/12H04W4/16H04W88/18
Inventor 马闽雄
Owner BEIJING YASHANG TIANXIA INFORMATION CONSULTING
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