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A message response method, device and system

A message response and message technology, which is applied in the field of computer communication, can solve problems such as failure to meet automation and intelligence requirements, time-consuming, and consumption of hardware and software resources of terminal equipment, and achieve the effect of saving operation time, less user operations, and satisfying automation

Active Publication Date: 2017-07-25
TENCENT TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

For users, a large number of user operations are not only time-consuming, but also consume hardware and software resources of terminal equipment to a certain extent, which cannot meet the needs of users for automation and intelligence.

Method used

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  • A message response method, device and system
  • A message response method, device and system
  • A message response method, device and system

Examples

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Embodiment Construction

[0067] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0068] See figure 1 , is a schematic flowchart of a message response method in an embodiment of the present invention. The method in the embodiment of the present invention can be realized through the interaction between the user terminal and the server, and can provide a response message for the voice user relatively quickly. Specifically , the method of the embodiment of the present invention includes:

[0069] S101: When a voice message is collected in a voice ...

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PUM

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Abstract

Embodiments of the present invention provide a message response method, device, and system, wherein the method includes: when the first terminal collects a voice message in a voice communication application, converting the voice message into a text message, and according to the converted The obtained text message sends a search request and the voice message to the server; the server obtains the search keyword from the search request, and searches to obtain a response message associated with the search keyword; When the message is a session interaction message, send the response message and the voice message to the second terminal corresponding to the session established with the first terminal; after the second terminal receives the voice message, if The play instruction of the voice message is to play the voice message and display the response message as the conversation interaction message. The present invention can directly provide response messages for users based on the messages sent by users, so as to meet the needs of users for automation and intelligence.

Description

technical field [0001] The invention relates to the technical field of computer communication, in particular to a message response method, device and system. Background technique [0002] With the development of computer technology and electronic technology, people can basically request various types of services anytime and anywhere through devices such as handheld smart devices and personal computers. This enables users to order various commodities anytime, anywhere, and inquire about various related information such as shopping malls, tourism, entertainment, etc., to meet various needs of users. [0003] At the same time, the development of computer communication applications also enables users to send messages through their respective registered accounts to realize chat communication between users and between users and merchants. In communication applications, users can also implement services such as commodity ordering and various related information inquiries. [0004...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L12/58G06F17/30
CPCH04L51/066H04L51/02
Inventor 柳洋
Owner TENCENT TECH (SHENZHEN) CO LTD
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