Self-service terminal state monitoring method, system and monitoring server

Abstract

The present invention provides a method and a system for monitoring the status of a self-service terminal and a monitoring server and relates to the technical field of self-service terminals. The method includes: whether the status of the self-service terminal changes or not is monitored, if the status changes, a status message is generated according to the changed status of the self-service terminal and then sent to the monitoring server; whether trading operation happens on the self-service terminal is monitored, if the trading operation happens, a corresponding trading message is generated after trading and sent to the monitoring server; and during first preset time, if the self-service terminal does not send either any status message or any trading message to the monitoring server, the self-service terminal sends a network connection message to the monitoring server. The present invention can reduce the data size of network transmission messages, save monitoring resources, increase the number of self-service terminals monitored simultaneously by the monitoring server and improve the accuracy of monitoring.

Description

technical field [0001] The invention belongs to the technical field of self-service terminals, and in particular relates to a monitoring method, system and monitoring server for the state of a self-service terminal. Background technique [0002] In the financial industry, it is extremely important to monitor the self-service terminals. This allows managers to monitor the working status of the self-service terminals in real time. If equipment failures are found, they can be repaired in time. When problems such as insufficient banknotes and paper are found, banknotes and printing paper can be supplied in time. It is beneficial to improve the boot rate, security, reliability and maintenance efficiency of self-service terminals. [0003] The self-service status monitoring system under the current technology monitors the status of each component of the self-service terminal through software installed on the self-service terminal, such as: self-service terminal control software AT...

AI Technical Summary

Problems solved by technology

[0007] The purpose of the embodiments of the present invention is to provide a self-service terminal state monitoring method, system and monitoring server, aiming to solve the problem that the above-mentioned existing self-service terminal monitoring technology has a large amount of transmitted messages and there are a large number of messages with the same content. , occupying a lot of packet queue resources of the monitoring server, resulting in a waste of monitoring resources

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