Dealer customer resource recycling management system and method

A management system and recycling technology, applied in customer relations, commerce, marketing, etc., can solve problems such as the inability to sell second-hand cars smoothly, the lower repurchase rate of high-quality car sources, and the lower profitability of 4S stores, so as to improve sales results and efficiency, increase the repurchase rate, and promote the effect of enthusiasm

Inactive Publication Date: 2017-10-20
陈松
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] 1. When repurchasing second-hand car owners in 4S stores, they often face the problem of increased turnover of second-hand car owners due to competition from the same industry; if the repurchase price of second-hand cars is raised higher than the normal market Level to deal with the competition of other offline scalpers who buy used cars or the buyers of used cars will reduce the profitability

Method used

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  • Dealer customer resource recycling management system and method
  • Dealer customer resource recycling management system and method
  • Dealer customer resource recycling management system and method

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0055] According to attached figure 1 It can be seen that the dealer customer resource recycling management system of this embodiment includes a front terminal configured for the 4S store and a server connected to the front terminal in communication;

[0056] The foreground terminal includes a query module; the foreground terminal includes a smart phone, a PC, a notebook computer, a PDA or a tablet computer.

[0057] The server includes a database storing vehicle owner information.

[0058] The method of the dealer customer resource recycling management system, the steps are as follows:

[0059] Step 1: First, the staff of the customer service department of the 4S store screen the information of the owners of the vehicles whose service life is within six years or the total mileage of the vehicles does not exceed 100,000 kilometers from the database of the server through the query module of the front desk terminal;

[0060] Step 2: Then the staff of the customer service depar...

Embodiment 2

[0069] According to attached figure 1 It can be seen that the dealer customer resource recycling management system of this embodiment includes a front terminal configured for the 4S store and a server connected to the front terminal in communication;

[0070] The foreground terminal includes a query module; the foreground terminal includes a smart phone, a PC, a notebook computer, a PDA or a tablet computer.

[0071] The server includes a database storing vehicle owner information.

[0072] Further, the owner information includes the brand of the vehicle used by the owner, the age of the vehicle, the total mileage of the vehicle, the brand of the vehicle, the name of the owner, the phone number or mobile phone number of the owner, valid information, invalid information and useful information Classification. The valid information includes information that the owner's vehicle has not been sold or that the customer service staff of the 4S shop dials the owner's phone number or ...

Embodiment 3

[0113] According to attached figure 1 It can be seen that the dealer customer resource recycling management system of this embodiment includes a front terminal configured for the 4S store and a server connected to the front terminal in communication;

[0114] The foreground terminal includes a query module; the foreground terminal includes a smart phone, a PC, a notebook computer, a PDA or a tablet computer.

[0115] The server includes a database storing vehicle owner information.

[0116] The owner information includes the brand of the vehicle used by the owner, the age of the vehicle, the total mileage of the vehicle, the brand of the vehicle, the name of the owner, the phone number or mobile phone number of the owner, valid information, invalid information, and classification of useful information. The valid information includes information that the owner's vehicle has not been sold or that the customer service staff of the 4S shop dials the owner's phone number or mobile...

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PUM

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Abstract

A dealer customer resource recycling management system and a method are provided. The system includes a front-desk terminal configured to 4S shops and a server in communication connection with the server. The front-desk terminal includes a query module. The server includes a database storing vehicle owner information, including the brand of the vehicle used by each owner, the use age of each vehicle, the total mileage of each vehicle, the brand of each vehicle, the name of each owner, the telephone number or mobile phone number of each owner, valid information, invalid information, and classification of useful information. The query module is used for querying the vehicle owner information in the database of the server. Through the system and the method, the problem in the prior art that the loss rate of second-hand vehicle owners is increased and the repurchase rate of high-quality vehicle sources is reduced greatly as there is no systematic and standard mode and method for 4S shops to purchase, advertise and sell vehicles is avoided.

Description

technical field [0001] The invention relates to the technical field of vehicle distribution, in particular to a dealer customer resource recycling management system and a method thereof. Background technique [0002] The full name of 4S shop is Automobile Sales Service Shop 4S. enterprise. [0003] Automobile 4S stores are invested and constructed by dealers and built in accordance with the standards stipulated by automobile manufacturers. The interior and exterior design of the store is unified, the investment is huge, and the environment is comfortable. It can only sell a single brand specially authorized by the manufacturer. Automobiles can provide customers with lower prices, more professional technical support and more in-depth after-sales service. 4S stores and automobile manufacturers form an automobile brand alliance, which represents automobile brand culture, reflects brand value, maintains brand loyalty, and establishes the popularity and reputation of automobile...

Claims

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Application Information

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IPC IPC(8): G06Q30/00G06Q30/02
CPCG06Q30/01G06Q30/016G06Q30/0203
Inventor 陈松
Owner 陈松
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