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Method for automatic detection and request for repair of terminal, mobile terminal and device with storage function

An automatic detection and terminal technology, applied in the field of communication, can solve problems such as software and hardware failures that cannot be handled, and achieve the effect of solving unhandled problems

Inactive Publication Date: 2018-05-29
HUIZHOU TCL MOBILE COMM CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The main technical problem to be solved by this application is to provide a method for terminal automatic detection and repair, which can solve the problem that users cannot handle when the terminal has software and hardware failures

Method used

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  • Method for automatic detection and request for repair of terminal, mobile terminal and device with storage function
  • Method for automatic detection and request for repair of terminal, mobile terminal and device with storage function
  • Method for automatic detection and request for repair of terminal, mobile terminal and device with storage function

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Embodiment Construction

[0015] Hereinafter, exemplary embodiments of the present application will be described with reference to the accompanying drawings. For purposes of clarity and conciseness, well-known functions and constructions are not described in detail since they would obscure the application in unnecessary detail. Terms described below, which are defined in consideration of functions in the present application, may vary according to user and operator's intention or implementation. Therefore, the terms should be defined on the basis of the disclosure throughout the specification.

[0016] see figure 1 , which is a schematic flowchart of an embodiment of a method for automatically detecting and repairing a terminal provided in the present application. The method includes:

[0017] S10: Automatically detect the terminal according to a preset time interval.

[0018] Optionally, the step S10 of detecting the terminal according to a preset time interval specifically includes: automatically ...

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Abstract

The invention discloses a method for automatic detection and request for repair of a terminal. The method comprises the following steps of automatically detecting the terminal according to a preset time interval; when detecting an abnormity of the terminal, automatically acquiring first preset information for processing the abnormity of the terminal; displaying the first preset information, prompting and / or sending the first preset information to a preset target; or forming a push notification according to the first preset information and displaying the push notification. The invention also provides a mobile terminal. The mobile terminal comprises a processor and a memory which are electrically connected; the processor executes the above-mentioned method when working; and the memory storesan executed result when the processor works and program data of the above-mentioned method. The invention also provides a device with a storage function. The program data are stored in a storage device; and the above-mentioned method is implemented when the program data are executed.

Description

technical field [0001] The present application relates to the communication field, and in particular to a method for automatically detecting and repairing a terminal, a mobile terminal and a device with a storage function. Background technique [0002] With the development of technology, mobile terminals have become an important tool in people's daily life. However, some software and hardware failures usually occur during the use of mobile terminals. At this time, many users do not know how to deal with them, or cannot find a regular manufacturer's warranty point for repairs, and the manufacturer cannot provide after-sales service to users. Therefore, it is easy to cause that when the mobile terminal breaks down, it cannot be repaired in time, which affects the user's use, or when the user goes to some irregular manufacturer's maintenance point for repair, the performance of the terminal cannot be guaranteed, thereby affecting the user's experience or causing Some waste of ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/07
CPCG06F11/0766
Inventor 金鑫
Owner HUIZHOU TCL MOBILE COMM CO LTD
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