Multi-round session flow configuration unit and method and intelligent robot interaction system

A technology for configuring units and processes, applied in instruments, special data processing applications, electrical digital data processing, etc., and can solve problems such as slow response

Inactive Publication Date: 2019-04-12
安徽省泰岳祥升软件有限公司
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  • Summary
  • Abstract
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  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

Through this method, the intelligent question answering system can conduct multiple rounds of conversations to guide the user to enter more information, and then use this information to generate answers. Such an intelligent question answering system responds slowly during the conversation

Method used

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  • Multi-round session flow configuration unit and method and intelligent robot interaction system
  • Multi-round session flow configuration unit and method and intelligent robot interaction system
  • Multi-round session flow configuration unit and method and intelligent robot interaction system

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Embodiment Construction

[0052] The embodiments of the present application are described in detail below.

[0053] The intent in this application refers to the user intent (User Intent), and can also be understood as the central idea of ​​the user asking questions. If different questions have the same central idea, they belong to the same intention. For example, one question is "What kind of courier should I send to Xiamen when I buy diapers?" Another question is "What kind of courier do you send?" Although these two questions are different, the central idea of ​​the two is the same. Therefore, from the two The intent identified in the question is the same, both of which are "ask what courier is used for delivery". In the existing technology, intent recognition technology can be used to identify the intent from the content input by the user. For example, after the user enters several keywords in a search engine, these keywords and other useful information can be used to identify the user's intent. F...

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Abstract

The embodiment of the invention discloses a multi-round session flow configuration unit, a method for carrying out multi-round interaction by utilizing a multi-round session flow configured by the configuration unit, and an intelligent robot interaction system applied to multi-round interaction, wherein the process configuration unit comprises a starting node, a knowledge node, a branch node and an ending node, wherein the starting node is used for being connected with a first sub-node so as to flow from the starting node to the first sub-node; wherein the first sub-node is used for being connected with a branch node so as to flow from the first sub-node to the branch node; the branch node is used for being connected with the ending node, the first sub-node or the second sub-node so as toflow from the branch node to the ending node, the first sub-node or the second sub-node; and the second sub-node is used for being connected with the ending node so as to flow from the second sub-nodeto the ending node. According to the process configuration unit, the configuration of the session process is simplified, and meanwhile, intention is introduced into the knowledge nodes, so that the interaction system can quickly respond to a user and give more accurate and richer answers.

Description

[0001] This application claims the priority of the Chinese patent application submitted to the China Patent Office on June 5, 2018, with the application number 201810570492.6, and the title of the invention is "Multi-round conversation process configuration unit, method and intelligent robot interaction system", the entire content of which Incorporated in this application by reference. technical field [0002] The invention relates to the field of artificial intelligence, in particular to a process configuration unit for multi-round conversations. In addition, the present application also relates to a multi-round interaction method and an intelligent robot interaction system. Background technique [0003] In the field of intelligent question answering, in addition to the common single-round conversation in the form of one question and one answer, there are also multi-round conversations. This is because, in practical applications, the problem that the intelligent question a...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F16/332
Inventor 杨凯程张正蒋宏飞
Owner 安徽省泰岳祥升软件有限公司
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